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used car

Tips and tricks to make your used car dealership standout online

The pandemic years changed the landscape of many markets, especially the used car marketplace. According to an eLEND survey, “Almost 80% of auto dealers...
Lloyd Trushel

The challenges F&I departments face while adjusting to a virtual world

F&I departments are facing a unique set of challenges in today’s marketplace. On today’s show, we’re pleased to welcome Thomas Hackett, National Sales and...
CDK Global

CDK Global enters digital retailing with Roadster acquisition

For more than 40 years, CDK Global has been a dominant force in the automotive industry with widely adopted solutions for all facets of...

Recommendations for dealership service page content

As we get deeper into the digital times, your customers are going to spend more time visiting your dealership website than they are calling...

Four tips for a top-notch virtual F&I sales experience

Many industry experts are predicting that a slow exit from the worst of the COVID-19 pandemic and its effects on dealerships will force many...

Ways to effectively market your dealership

Marketing and advertising your dealership can sometimes get complicated. Do you do TV commercials or YouTube? Is online important, or should you ignore it?...

Carvana betting on online car sales with $500 million investment

The second-largest online auto retailer Carvana highlighted plans to invest another half-billion dollars into its business model. The massive investment comes after a very...

A guide to understanding the ROI of your phone calls

Every interaction you have with a customer has an impact on your bottom line and the reputation of your dealership. Whether that touch point...

The National Retail Federation projects retail sales growth in 2021 with...

The year 2020 was a challenging one—particularly for the automotive industry. During the start of the pandemic, U.S. vehicle sales fell as much as...

Three easy ways to boost e-commerce sales at your dealership

Have you recently shifted to selling cars online? What about service repairs and parts? The automotive world has gone digital, and dealers committed to...