TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


online

car sales

Best practices for engaging today’s car shopper: Remote car sales (Part 3)

- February 12, 2021
A study by KPMG has found that for car purchases, "consumers want ... an end-to-end e-commerce experience." They also don't want to step "in a showroom, even for a test drive." So, dealers...
Sales & Marketing Articles
women

Marketing to women in the post-COVID world

- February 4, 2021
We live in unusual times. Today, still in the midst of an uncertain pandemic, people tend to have either an abundance of free time, or no time at all while managing homeschooling, work,...
Sales & Marketing Articles
reviews

Tips to handle bad online reviews for F&I

- January 11, 2021
Think about the last time you bought anything online. What did you do first? You probably started with Google (as we all do) or maybe to the website of the...
F&I Articles
auto

Preparing to thrive in auto retail in 2021

- January 8, 2021
2020 has brought about massive change to the automotive industry and especially for dealers. With less traffic due to widespread digitalization and mobility, COVID has caused further distance between the...
Management & Leadership Articles
sales

J.D. Power finds sales satisfaction increases due to pandemic tools

- January 6, 2021
The technology and tools that dealers were forced to quickly adopt in the spring due to the COVID-19 pandemic are largely responsible for an uptick in customer satisfaction during the...
Sales & Marketing Articles

Tips for dealers to do pickup and delivery well

- December 28, 2020
You've heard your customer's responses and requests. Logic alone would tell you that consumers consider pick-up and delivery services important when it comes to their auto's maintenance. Many consumers working from...
Fixed-Ops Articles
auto loans

Online auto loans are on the rise. What does this mean for dealers?

- December 9, 2020
The pandemic has changed the way consumers purchase cars, which extends beyond online research and requesting test drives. Today, customers are conducting a variety of processes online, and this includes...
F&I Articles
Asbury

End-to-end digital retailing challenges solved by Asbury Automotive Group

- December 4, 2020
On Wednesday, Asbury Automotive Group announced the launch of their new end-to-end digital retailing solution, Clicklane. The news release calls Clicklane the evolution of their PushStart tool, creating a shopping...
Sales & Marketing Articles
customers

Study shows that negative auto dealer ratings are on the decline—Why?

- November 17, 2020
Today, it can quickly feel like company reputations either rise or fall depending on what is said about them on Yelp, Google, or any other relevant review site. For dealers,...
Sales & Marketing Articles
innovation

Five factors that drive innovation in auto retail

- October 30, 2020
Dealership gross profits have declined from 3.3% to 2.4% between 2015 and 2018. Over that same time frame, an average dealership’s operating profits saw an even more drastic decline –...
Daily Automotive News Auto News

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CBT News
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