TSLA445.17011.72%
GM75.810-0.63%
F13.5851.595%
RIVN14.2700.32%
CYD51.0202.5%
HMC24.3700.26%
TM186.8905.22%
CVNA69.900-3.82%
PAG166.580-2.45%
LAD273.220-2.08%
AN191.110-4.25%
GPI327.780-8.36%
ABG192.850-0.83%
SAH76.120-2.46%
TSLA445.17011.72%
GM75.810-0.63%
F13.5851.595%
RIVN14.2700.32%
CYD51.0202.5%
HMC24.3700.26%
TM186.8905.22%
CVNA69.900-3.82%
PAG166.580-2.45%
LAD273.220-2.08%
AN191.110-4.25%
GPI327.780-8.36%
ABG192.850-0.83%
SAH76.120-2.46%
TSLA445.17011.72%
GM75.810-0.63%
F13.5851.595%
RIVN14.2700.32%
CYD51.0202.5%
HMC24.3700.26%
TM186.8905.22%
CVNA69.900-3.82%
PAG166.580-2.45%
LAD273.220-2.08%
AN191.110-4.25%
GPI327.780-8.36%
ABG192.850-0.83%
SAH76.120-2.46%


NADA

newscast

Scarpelli: Monetary relief from NADA is on its way to Texas | Implementing an Effective Spiff Program for Your Service Staff | Cost Analysis of Opening an Auto Dealership

- August 31, 2017
On today's CBT Newscast for Thursday, August 31st, 2017: Scarpelli: Monetary relief from NADA is on its way to Texas NADA Chairman Mark Scarpelli talks to Jim Fitzpatrick about the recent effects...
NADA

Scarpelli: Monetary relief from NADA is on its way to Texas

- August 31, 2017
NADA Chairman Mark Scarpelli talks to Jim Fitzpatrick about the recent effects of Hurricane Harvey in southeast Texas as well as how the NADA is helping the cause.
Hurricane Harvey

NADA Chairman Mark Scarpelli on the impact of Hurricane Harvey

- August 30, 2017
NADA Chairman Mark Scarpelli speaks with CBT's Jim Fitzpatrick in this interview covering Hurricane Harvey and the state of dealerships in southeast Texas. To donate to the NADA's Emergency Relief Fund,...
incentive programs

Weighing the Costs: The Impact of Stair-Step Incentive Programs on America’s Auto Dealer

- August 10, 2017
The Purpose of Stair-Step Programs A lot of controversy surrounds the subject of stair-step incentive programs. There are strong opinions about the practice on the side of original equipment manufacturers and...
Alan Ram

What dealers can do better

- July 22, 2017
Alan Ram talks to CBT News about why you don't need more people, you just need your people to do more.
customer retention

WardsAuto: Customer Retention Comes in Different F&I Packages at Dealerships

- June 20, 2017
Tire-related protection plans – some of them offered for free – can keep customers coming back to dealerships. “The National Automobile Dealers Assn. shows that every time a customer walks in...
Mark O'Neil

Mark O’Neil’s In-Store “Emotional Roller Coaster”

- May 29, 2017
The car buying process can be pretty fun. It's like going to an amusement park and riding a roller coaster with all the ups and downs. At the 2017 NADA/J.D....
millennials

Millennials’ Impact on Retail and Onboarding Strategies – Tom Carney, Automotive CX Summit Speaker

- May 12, 2017
  Millennials are one of the most unique groups of people we've seen in a long time. They're also one of the most special groups when it comes to impacting your...
Mike Jackson

Mike Jackson on the Importance of Rural Dealerships

- April 27, 2017
At the 2017 J.D. Power Automotive Forum in New York City a few weeks ago, Mike Jackson (Chairman and CEO of Autonation) had a one-on-one interview addressing several topics, including,...
Mike Jackson

Daily Newscast: Progressive pay plans | Mike Jackson on the Importance of Rural Dealerships | Do your sales people know about EVs | 6 ways to motivate employees

- April 27, 2017
On Today's CBT Newscast for Thursday April 27, 2017: Attract, Retain, Motivate with Progressive Strategies and Pay Plans In this interview with Jennifer Suzuki, President E-Dealer Solutions, Joe finds out what’s in-store...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.