TSLA319.530-2.02%
GM86.940-2.22%
F13.790-0.34%
RIVN15.380-0.18%
CYD48.730-0.19%
HMC30.7300.13%
TM187.4901.6%
CVNA68.300-1.18%
PAG216.4000.64%
LAD375.7807.21%
AN211.330-4.45%
GPI270.820-6.78%
ABG215.990-3.48%
SAH84.890-1.92%
TSLA319.530-2.02%
GM86.940-2.22%
F13.790-0.34%
RIVN15.380-0.18%
CYD48.730-0.19%
HMC30.7300.13%
TM187.4901.6%
CVNA68.300-1.18%
PAG216.4000.64%
LAD375.7807.21%
AN211.330-4.45%
GPI270.820-6.78%
ABG215.990-3.48%
SAH84.890-1.92%
TSLA319.530-2.02%
GM86.940-2.22%
F13.790-0.34%
RIVN15.380-0.18%
CYD48.730-0.19%
HMC30.7300.13%
TM187.4901.6%
CVNA68.300-1.18%
PAG216.4000.64%
LAD375.7807.21%
AN211.330-4.45%
GPI270.820-6.78%
ABG215.990-3.48%
SAH84.890-1.92%


NADA

Hurricane Harvey

NADA Chairman Mark Scarpelli on the impact of Hurricane Harvey

- August 30, 2017
NADA Chairman Mark Scarpelli speaks with CBT's Jim Fitzpatrick in this interview covering Hurricane Harvey and the state of dealerships in southeast Texas. To donate to the NADA's Emergency Relief Fund,...
Daily Automotive News Auto News
incentive programs

Weighing the Costs: The Impact of Stair-Step Incentive Programs on America’s Auto Dealer

- August 10, 2017
The Purpose of Stair-Step Programs A lot of controversy surrounds the subject of stair-step incentive programs. There are strong opinions about the practice on the side of original equipment manufacturers and...
Daily Automotive News Auto News
Alan Ram

What dealers can do better

- July 22, 2017
Alan Ram talks to CBT News about why you don't need more people, you just need your people to do more.
Management & Leadership Auto News
customer retention

WardsAuto: Customer Retention Comes in Different F&I Packages at Dealerships

- June 20, 2017
Tire-related protection plans – some of them offered for free – can keep customers coming back to dealerships. “The National Automobile Dealers Assn. shows that every time a customer walks in...
Sales & Marketing F&I
Mark O'Neil

Mark O’Neil’s In-Store “Emotional Roller Coaster”

- May 29, 2017
The car buying process can be pretty fun. It's like going to an amusement park and riding a roller coaster with all the ups and downs. At the 2017 NADA/J.D....
Sales & Marketing Auto News
millennials

Millennials’ Impact on Retail and Onboarding Strategies – Tom Carney, Automotive CX Summit Speaker

- May 12, 2017
  Millennials are one of the most unique groups of people we've seen in a long time. They're also one of the most special groups when it comes to impacting your...
Daily Automotive News Auto News
Mike Jackson

Mike Jackson on the Importance of Rural Dealerships

- April 27, 2017
At the 2017 J.D. Power Automotive Forum in New York City a few weeks ago, Mike Jackson (Chairman and CEO of Autonation) had a one-on-one interview addressing several topics, including,...
Featured Headlines
Mike Jackson

Daily Newscast: Progressive pay plans | Mike Jackson on the Importance of Rural Dealerships | Do your sales people know about EVs | 6 ways to motivate employees

- April 27, 2017
On Today's CBT Newscast for Thursday April 27, 2017: Attract, Retain, Motivate with Progressive Strategies and Pay Plans In this interview with Jennifer Suzuki, President E-Dealer Solutions, Joe finds out what’s in-store...
Daily Newscast
customer trust

Dealers Are Overestimating Trust from Customers

- April 26, 2017
Joe caught up with Patrick McMullen, Sr. VP Strategy & Innovation at MAXDigital, at the J.D.Power Forum New York to find out more about a recent study conducted on the...
Featured Headlines
border tax

The Auto Industry vs. The Border Tax

- April 24, 2017
The automotive industry is making it clear that it is strongly opposed to the so-called border adjustment tax, saying it would raise the cost of cars and hurt both the...
Daily Automotive News Auto News

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CBT News
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