For any company, losing employees you like can be hard to deal with in and of itself, but losing those who are high producers and great contributors to your success...
To get through any sort of emergency, you need proper preparation. There are various reasons as to why you should cultivate a culture of safety in a dealership. First and...
We all know the auto industry is a fast-paced, cutthroat world. From salespeople to service advisors to service technicians, almost everyone in the dealership expects some sort of incentive for...
The worst time to find out one of your dealership employees has a complaint about discrimination or harassment is when you receive a letter from their attorney. It’s better to...
Two men were arrested at a downtown Starbucks location in Philadelphia, Pennsylvania on April 12. The two men, Rashon Nelson and Donte Robinson, were reportedly meeting a third party for...
Have you ever heard of the saying; your attitude will determine your altitude? In the car business we know one thing for sure, if your leaders are suffering from a...
If there’s one thing we expect from your sales staff, it’s that they make sales. Being able to motivate your salespeople on an ongoing basis is crucial to your dealership’s...
On this week's episode of Kain & Co., David invites his daughter Jessica on to discuss a presentation she gave recently on the right and wrong ways to handle accountability...
Sales managers – many of whom routinely sold 25 or more units a month in their selling days – often lament that today’s salespeople just aren’t motivated to do what’s...
Though facials and pedicures aren’t what naturally come to mind when people think of car dealerships, that’s what you get when you visit the Grimsby Chrysler-Dodge-Jeep dealers of Ontario, Canada....