Home Authors Posts by Candy Lucey

Candy Lucey

1 POSTS 0 COMMENTS
Candy Lucey is Senior Director of Marketing and Brand Management at Dealertrack DMS.
employees

Hiding in Plain Sight: How Investing in Your People Could Be the Answer for...

As the automotive retail industry continues to focus in on beating the margin compression odds, doing away with operational inefficiencies at the dealership will...
Car Buyingvideo

Customer Experience Must-Haves in the Car Buying Process

Jim Fitzpatrick of CBT News sits down with Chris Snellgrove, President of Digital Media Nation, to talk about what businesses and dealerships can do...
Ford

Ford Prepares for 2020 EV Push

Here's a question nobody ever thought to ask: What would happen if the decision makers at one of America's big three automaker's announced one...
John O'Learyvideo

New York Times #1 Best-Selling Author John O’Leary: Overcoming Life’s Challenges

CBT Automotive was thrilled to be joined by inspirational speaker John O’Leary recently for an exclusive interview. John shares with our network his story...
f&i

Don’t Let Customer F&I Complaints Linger… Act Quick to Minimize Damage

We all know the old saying…a customer has a good experience and they tell one person. They have a BAD experience and they tell...
managers

3 Ways Managers and Execs Can Up Their Accountability and Involvement

Operational policies. Staffing. Pricing. Marketing decisions. Customer relations. Vendor partnerships. For group senior managers or executives, there are a million things you must manage...

Over-Exaggerating Your Physical

"If you can get the blood flowing, you can get the mind going!" Mark Tewart gets you physically and mentally prepared on today's Saturday...

The Advantages of F&I Early Intervention

On this week's episode of F&I Today, Becky Chernek invites Pete MacInnis, , to talk about the advantages of F&I early intervention and why...

Key Aspects of Employee Retention

  Many auto retailers today struggle to keep employees due to competitive landscapes and millennial employment. On this week's Progressive Retail, Cory goes over some...

Growing Through Your Digital Marketing Efforts

On today's episode of Kain & Co., David Kain invites Jason Zoeller, Digital Marketing Manager with Bachman Auto Group in Louisville, Kentucky, to discuss...