While transitioning from the outside to the inside, Jonathan recommends changing your invitation to the customer, therefore adding value to the conversation.
Let’s admit it, sometimes the demo drive can be a little boring. Want customers to take a more mental ownership experience of their car during the process? Jonathan explains how...
Can you entertain your customers just enough to where they enjoy the car buying process and end up purchasing from your dealership? Jonathan Dawson says yes and offers up these...
Nobody minds paying a premium in return for a more simplified process. Jonathan Dawson explains how making things easier for the customer can boost profits on today's Tip of the...
Being efficient in the car buying process is important to customers. Jonathan shows you some examples of how to increase efficiency, therefore improving the overall experience.
On today’s Tip of the Day, Jonathan Dawson continues his Tipping the Scales series with Expertise, the idea that a person can develop trust in you because of your experience....
What would cause a customer to not only choose to do business with you, but to pay a premium to do so? According to Jonathan, you can influence customers through...
We all know the importance of building the most possible value with our clients before presenting the numbers. Jonathan shows you one particular way to do that.
You’re the expert, the higher authority, but sometimes you diminish your authority with certain phrases. Jonathan suggest using these phrases instead, therefore elevating your authority and building trust.