We all know the importance of building the most possible value with our clients before presenting the numbers. Jonathan shows you one particular way to do that.
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Overcoming a customer's objection starts with understanding what is driving it. Kyle Vowinkel, Former FBI Crisis Negotiator and Author of Shaping Chaos, joins CBT Live to discuss how asking better...
AI is changing how dealerships sell, yet many stores still run on old beliefs about what is possible. Those beliefs capped sales long before the technology arrived and that mindset...
When retail automotive operations experience record sales, high margins and strong inventory turn, management teams tend to face a quiet yet dangerous threat: complacency. In the latest episode of Lessons...
Dealers often communicate a message clearly and assume it landed, while their teams may have heard something different. Closing that distance takes preparation and a few simple habits. On today’s...