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Why are dealerships targets for hackers?

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Why are dealerships targets for hackers? Joe Gumm interviews Lisa Plaggemier, Director Security Awareness and Client Advocacy at CDK Global
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Straight Talk | What You Can Do To Dealership Demeanor

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This week on Straight Talk with David Lewis David explains why customers often come to the dealership with a combative or defensive demeanor, and what you can do to overcome it.
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Learn the best communication habits that every leader needs.

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At the core of successful leadership and business, is great communication. How often do we say communication is key? A lot. Because it is. Having a leader who understands the principles of great communication is the difference between a successful team and one that simply goes in circles. Here’s some principles to remember to have […]
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Is your dealership looking for profit in all the wrong...

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Working harder and longer…a lot of managers operate dealerships this way because of a lack of training. According to sales trainer, Joe Verde, this leads them down a path to looking for more sales and profits in all the wrong places.Verde suggest asking three questions. Question One: Which is the easier type of customer to […]
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How a Super Bowl champion is utilizing social media at...

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We’ve heard of former athletes who have owned car dealerships, but it is rare to find a Super Bowl-winning player that actually works at a dealership, and as the sales manager gives out free autographed posters to customers. But that’s exactly what former Pittsburgh Steelers kicker Jeff Reed is now doing. Reed kicked for the […]
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CBT News – May 8, 2015

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On today's show: - Chip Walker, President of Custom Facilities, discusses what the future holds for brick and mortar dealerships - DealerRater CEO Gary Tucker explains...

CBT News – May 6, 2015

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On today's show: - Custom Facilities President Chip Walker discusses what the future may look like for brick and mortar dealerships - Sales Tip of the...

CBT News – March 27, 2015

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On today's show: - Sales motivator Jeffrey Gitomer discusses the dilemma stores face when moving a top sales person into management - Jim Jensen explains how...

Jeff Cowan discusses the mentality needed to hire and retain a...

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Just before the NADA convention, the Third Annual "Best Training Day Ever" took place in San Francisco that brought together hundreds of industry professionals...