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recon processvideo

Dennis McGinn and Jon Burkeen Discuss the Best Ways to Manage Your Recon Process

On today's show, we're excited to talk more about the recon process with Dennis McGinn, founder and CEO of Rapid Recon, and Jon Burkeen,...
lexusvideo

Maryland Lexus Dealer Takes Whole New Approach to Employee Retention & Customer Experience

On today’s show, we’re pleased to welcome back James Boening, General Manager at Ourisman Lexus Rockville in Washington, D.C.  VIDEO TRANSCRIPT: Jim F.: Hi, everyone, I'm...
remarketing

The Sales and Conversions Benefits of Target Remarketing

If a customer visits your website, does the marketing experience end? On the other hand, is it possible to ensure various segments of your...
newscast

Four Ways Your Dealership Can Use a Sales Funnel

The world of marketing is never without its jargon and buzzwords. For the past five years, you might have heard the term “sales funnel”...
video

Bill Wittenmyer Discusses CRM Management, Growing Your BDC, and the Impact of Digital Retailing

 On today’s show, we welcome back Bill Wittenmyer, partner and Vice President of sales and operations for Elead CRM, a CDK Global company. Jim...

How to Maximize the Service Appointment Process and Retain More Customers

On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick speaks with guest host Michael Roppo, President of Automotive Management Resources, to discuss how...

What Separates You from Other Salespeople?

Customers tend to have a similar idea of how car salespeople handle their business. What sets you apart? On this week's episode of Straight...

Eliminating Your Customers’ Fears

 David Lewis talks about understanding and eliminating your customers' fears to help you earn the sale on today's Saturday Morning Sales Meeting.

How Do You Create a Vision Statement?

On this week's episode of On the Mark, Mark Tewart talks about laying out your goals with a vision statement so that you can...