TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


dealership best practices

How to build a culture of accountability in your dealership

- October 4, 2023
Building a culture of accountability in any business is not easy, but it is critical for the success of teams, including those within dealerships. Without accountability, productivity is reduced, and...
A dealership evaluation is a preventive exercise that allows you to analyze the areas of improvement and the good practices of your dealership.

Why wait? How evaluating your dealership can help your business

- August 25, 2023
We all know someone who waited until the last minute to get a service they needed: car insurance, that warrantee on their largest appliance, or a list of valuable items...
With a little preparedness, your sales team will be able to help these new customers get into the perfect EV to suit their needs.

How to answer top EV FAQs this season at your dealership

- July 25, 2023
It's a new car-buying season, and many new car buyers want to take advantage of the federal government's electric vehicle tax incentives. With many customers considering their first EV, it's...
Deep website personalization is the key to generating more leads and more return shoppers, and so many dealers are falling behind.

Website personalization is the key to attracting the modern car buyer

- July 20, 2023
The automotive retail industry has long been shifting away from physical-only stores towards online shopping experiences that complement the physical showroom. However, the COVID-19 pandemic forced this shift to happen...
CDK Global's 2023 Trendsetter’s Guide to Automotive Retail explores what these forward-thinking dealers use to stay ahead of the game.

Why auto industry trendsetters are focused on these 3 things

- July 19, 2023
The 19th-century proverb, “The more things change, the more they stay the same,” couldn’t be more appropriate for today’s car dealers. People still purchase cars despite inventory challenges, rising interest...
The best salespeople develop rapport with the customer and help the customer understand the vehicle's value without talking about price.

How to win over a customer who is fixated on price

- July 17, 2023
It's no secret that prices are certainly a focus of customers who come into your dealership. Amongst many other parts of car shopping that make customers happy about their experience,...
There are digital tools for every process or function you at your dealership. However, it's crucial to ensure they are worth the investment.

5 digital tools every modern dealership needs to drive sales success

- July 5, 2023
Adding new digital tools to your dealership strategy mix can feel overwhelming and time-consuming. Things like price constraints, learning curves, and whether or not the software can make a difference...
There’s more to social media than Instagram, Twitter, and TikTok. Platforms like Facebook, Reddit, and Quora also have groups ideal for social selling.

4 worthwhile social selling methods for dealership sales staff

- July 5, 2023
While social media platforms are pervasive in today’s society, using them effectively for business is equal parts art and science. This is especially true with car dealers that often underuse...
With some forethought and customer insight, ethical upselling can be used to reinforce trust and confidence in the dealership.

Upselling with integrity: building trust and value for long-term customer loyalty

- June 20, 2023
Upselling is a crucial strategy for improving the bottom line of every deal, but how sales staff approach this essential task can make all the difference now and down the...

How to create a welcoming and inclusive environment for female and minority car shoppers

- June 19, 2023
The automotive­ industry is predominantly controlled by a particular de­mographic: white and male. Unfortunately, this has cre­ated an intimidating or even unwe­lcoming environment for female and minority­ car shoppers.   To...


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