TSLA399.460-4.36%
GM88.550-1.39%
F12.340-0.2601%
RIVN13.175-0.015%
CYD22.3600.33%
HMC34.170-0.12%
TM195.200-0.63%
CVNA71.810-0.19%
PAG212.955-0.295%
LAD301.040-8.61999%
AN181.000-4.9%
GPI265.410-4.38%
ABG201.360-5.31%
SAH62.470-1.14%
TSLA399.460-4.36%
GM88.550-1.39%
F12.340-0.2601%
RIVN13.175-0.015%
CYD22.3600.33%
HMC34.170-0.12%
TM195.200-0.63%
CVNA71.810-0.19%
PAG212.955-0.295%
LAD301.040-8.61999%
AN181.000-4.9%
GPI265.410-4.38%
ABG201.360-5.31%
SAH62.470-1.14%
TSLA399.460-4.36%
GM88.550-1.39%
F12.340-0.2601%
RIVN13.175-0.015%
CYD22.3600.33%
HMC34.170-0.12%
TM195.200-0.63%
CVNA71.810-0.19%
PAG212.955-0.295%
LAD301.040-8.61999%
AN181.000-4.9%
GPI265.410-4.38%
ABG201.360-5.31%
SAH62.470-1.14%


Meeting Your Customers in Person

Do you know your neighbors? They probably know you. In this tip of the day, David suggests getting out and meeting your neighbors. You never know who is looking for a vehicle.

VIDEO TRANSCRIPT: 

Our Tip of the Day comes from David Kain.

Do you know your neighbors? They probably know you. In this tip of the day, David suggests getting out and meeting your neighbors. You never know who is looking for a vehicle.

I would encourage you to look out the window of your showroom and consider being neighborly. I remember a few years ago that my father said he was at a hospital board meeting, and the president of the hospital walked to the window that was overlooking a neighborhood and said, “We don’t know anyone in these houses, and yet they probably know your customers.” And when you think about the dealership today, we’ve become so digitally focused that we don’t go meet our neighbors.

And yet in the old days, when I was selling cars back at the dealership, and yes, I can call it the old days. I’ve been doing this for 35 years, we would actually be given parts of town and asked to go be neighborly. Take your business cards, take some brochures, and let them know who you are and what you do. I would encourage you to follow that reason and go be neighborly. You’d be surprised at who is looking for a car, and would love to have you visit them today. I’m David Kain with the CBT News Tip of the Day.

Remember you can access all of our tips from all of our trainers like David 24/7 right here on CBT Automotive Network. 


More from Tips & Training
David Allison challenges dealerships to move beyond customer stereotypes

David Allison challenges dealerships to move beyond customer stereotypes

- October 30, 2026
Dealers often rely on age, income, credit scores and other demographic information to understand their customers. However, those measurements may overlook the most important factor behind a buying decision: what...
The negotiation skills that can improve dealership sales conversations

The negotiation skills that can improve dealership sales conversations

- October 29, 2026
Overcoming a customer's objection starts with understanding what is driving it. Kyle Vowinkel, Former FBI Crisis Negotiator and Author of Shaping Chaos, joins CBT Live to discuss how asking better...
Don't let old beliefs cap your own sales, use AI to break out of your zone

Don’t let old beliefs cap your own sales, use AI to break out of your zone

- October 27, 2026
AI is changing how dealerships sell, yet many stores still run on old beliefs about what is possible. Those beliefs capped sales long before the technology arrived and that mindset...
Why dealership leaders must stay in ‘attack mode’

Why dealership leaders must stay in ‘attack mode’

- October 21, 2026
When retail automotive operations experience record sales, high margins and strong inventory turn, management teams tend to face a quiet yet dangerous threat: complacency. In the latest episode of Lessons...

Add us as a preferred source on Google

CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.