TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%


Customer Experience

Align Your FI Marketing with Consumers Wants

- December 29, 2016
Bringing Customers Back By: Glenn Pasch Fixed operations marketing seems to be a big buzzword for 2017. With sales of new vehicles seeming to plateau, the reliance on Fixed Operations will be...

How to handle different personality types

- December 27, 2016
Mark Tewart: Customers come in the form of personality types.  Mark shows you which ones you’ll with today and how to handle them.

Do online car shoppers visit dealers more often?

- December 26, 2016
Consumers who spend more time car shopping online end up visiting dealerships more often. But those stays are relatively short. That’s according to an Accenture study that among other things compares...

Do your amenities retain customers?

- December 26, 2016
Joe Gumm talks with Jeff Cowan host of Weekly Tune Up
CBT News Placeholder

If you don’t have a Facebook review process, it’s time to get one

- December 23, 2016
Brian Pasch : Think your customers are only going to DealerRater, Google and Yelp for your dealership reviews?  Think again.  If you don’t have a Facebook review process, now would probably...

How is your engagement?

- December 21, 2016
Cory Mosley: How is your engagement?  Is it more of an all day process or something that’s on a piece of paper from a script?

How being social can help your sales

- December 20, 2016
David Kain: It’s okay to not always be selling.  Instead, David suggest being social for at least an hour a day.  

Solutions to improve your dealership culture

- December 14, 2016
Jonathan Dawson: Trainer/consultant, founder of Sellchology and co-author of the book Race To The Finish Line.


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.