TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Customer Experience

Greenway Auto COO Casey Coffey discusses benefits of new marketing solution

- October 8, 2021
On today’s show, we’re pleased to welcome Hugh Hathcock, Owner of Velocity Automotive Solutions and we’re also joined by Casey Coffey, Chief Operating Officer of Greenway Automotive.  The used car industry...
Sales & Marketing Publishing Partners
Dawson

Jonathan Dawson on how car dealers can create more value for their customers

- October 8, 2021
Sellchology, a term coined by sales trainer Jonathan Dawson, is the philosophy of selling through psychology. In today’s digital environment it is critical for sales teams and managers to understand...
Sales & Marketing Featured
dealer

How to shift marketing techniques during times of low vehicle inventory

- October 6, 2021
On the latest episode of Auto Marketing Now, host Brian Pasch talks about how your marketing can shift during times when inventory levels are low and why it's uncertain when inventory...
Sales & Marketing Headlines

CMA’s Liza Borches explains the value of a top-notch customer experience

- September 28, 2021
Carter Myers Automotive has roots dating back to 1902 as a hardware, machinery, and mill supply business that built and sold horseless carriages. Today, more than a century later, the...
Management & Leadership Featured
service

Best strategies to develop your car dealership’s service business

- September 27, 2021
In 2020, new car dealerships reported $111 billion in revenue through service and parts alone. If you are focused on growing the service side of the dealership, these statistics should...
Fixed-Ops Articles
experience

How reducing friction in the customer experience benefits car dealers

- September 24, 2021
Earlier this year, the eleventh Cox Automotive Car Buyer Journey Study was released in the midst of the pandemic. It doesn’t come as a shock to anyone that both new and...
Sales & Marketing Articles
customer experience

Shep Hyken on improving the customer experience to generate repeat business

- September 20, 2021
Customer experience expert, New York Times best-selling author, and international keynote speaker Shep Hyken, has released new research into the state of customer service and experience called the A.C.A or...
Sales & Marketing Featured
dealers

How car dealers can focus on customer retention amid inventory challenges

- September 14, 2021
Earlier this month, the National Automotive Dealers Association (NADA) released its analysis of two studies recently conducted, including one that involved interviews with consumers and another that involved interviews with...
Sales & Marketing Articles
Gardner

How to handle and overcome car sales objections with today’s buyers

- September 13, 2021
How do you handle objections in today’s marketplace? Joining us today is Sean Gardner, instructor and sales trainer with the Joe Verde Group to help us understand the different objections...
Sales & Marketing Featured
Cooper

How Lexus dealer Peter Cooper is rethinking the luxury auto business model

- September 8, 2021
Dealers have seen record sales and profits throughout the last year with less inventory so how are things on the luxury side? On today’s show, we’re pleased to welcome Peter...
Management & Leadership Featured

Latest Articles
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Weekly roundup: Stellantis to add 10k jobs, GM leads in Q1 2026 sales, Federal judge partially allows lawsuit against VW to proceed
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Affordability takes center stage at the 2026 NY Auto Show
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Legal battles reshape car sales
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Legal battles reshape car sales


CBT News
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