Wednesday, December 2, 2020
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culture

Could Your Dealership Use a Culture Tune-Up to be More Effective?

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The type of culture your organization demonstrates every day – behaviors, actions, decisions – has an impact on employee motivation, customer satisfaction, productivity, performance, and retention. Companies have a culture, whether it is what is articulated, and intended or what continually evolves as managers and employees come and go that have their own core values […]
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culture

How Your Culture Drives Performance

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 On this week’s episode of F&I Today, Becky Chernek talks about establishing a culture that defines who you are, spiffing salespeople on product sales, and today’s evolving customers. VIDEO TRANSCRIPT:  Becky Chernek: Welcome to F&I Today. I’m your host Becky Chernek, and I’m so happy you’re able to join us today. It was a […]
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culture

Equip Your Team with a Winning Culture

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How can we equip our front-line sales professionals with all of the proper tools necessary to be successful in automotive? A large part of being successful in F&I is the ability to mentor and train your sales staff. The most successful dealerships in the country have a strong sense of unity throughout the dealership. The […]
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salespeople

Rewarding Salespeople Who Cultivate Referrals

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As a manager, do you like seeing your salespeople standing around on the showroom floor? I’m thinking the overwhelming majority of you hate seeing this, yet you still have it. Wouldn’t you rather see your salespeople taking calls and generating business for you? How can you make this a reality and create a culture of […]
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Kain & Co.

Customer Relationship Management

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On this week’s Kain & Company, David talks about customer relationship management and CRM culture.
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dealership

Hiring the Right People for Your Dealership

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On this week’s episode of On the Mark, Mark Tewart talks about hiring the right people that improve your dealership culture and environment, making your dealership as successful as possible.
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business development

Creating a Business Development Culture

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On this week’s episode of Kain & Co., David Kain talks about why you should create a business development culture at all levels throughout the dealership.
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culture

How to Turn Around a Toxic Dealership Culture

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Working for an automotive retailer can be both challenging and rewarding. Dealerships with a healthy company culture provide equal opportunity to interact with different people, to become familiar with the latest vehicle offerings, and to enjoy a career with good earning potential. But what if your dealership’s culture has made a turn for the worse? […]
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sales process

5 Ways to Add a Personal Touch to Your Online Sales...

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Nothing connects humans on a broader scale than the internet. If something newsworthy happens, you are bound to see it in your social media or news feed within minutes, and it can reach millions within a very short time. Connecting with a long-lost friend is also easier than ever. As good as the internet is […]
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leadership

Dave Anderson: How the Right Leadership Leads to the Right Culture

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One of your goals as a dealership this year may be to improve your hiring process. That might mean overhauling how you recruit managers as effective leaders who who possess actual leadership, and not just manage. To pull this off, Dave Anderson, President of LearnToLead, says the evaluation procedures have to mean much more than […]
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