TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%
TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%
TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%


Culture

Steve Hall

Why Valuing Every Stakeholder Impacts Your Dealership – Steve Hall, Automotive CX Summit Speaker

- May 19, 2017
Stakeholders in a company aren't just those who invest in the stock of the brand you sell, but it's also those who invest in your dealership in other ways like...
newscast

DealerRater: 3 Best Practices for Reviews | 5 Ways to Attract and Retain Millennials | Is Subprime Debt a Systemic Issue? | Creating Customer Rapport

- May 18, 2017
  On today's CBT Newscast for Thursday, May 18, 2017: 3 Best Practices for Online Reviews - Jamie Oldershaw, GM DealerRater In this interview, Jamie Oldershaw, GM for DealerRater discusses the importance of reviews...
newscast

Daily Newscast: How GM achieved NA sales growth in Q1 | vAuto: Dealer’s need to improve digital marketing execution | Car dealer ‘Buy Now’ approach comes at a cost | Five ways to improve company culture

- May 4, 2017
On today's CBT Newscast for Thursday May 4, 2017: Dealer’s need to improve digital marketing execution: Interview with vAuto’s Brian Finklemeyer During this interview with Brian Finklemeyer, Director of Business Development for...
turnover

2 changes to improve employee turnover at your dealership

- April 10, 2017
Word has it that many dealers are still having problems finding and keeping ‘good’ salespeople. According to the 2016 NADA Dealership Workforce Study, the average turnover rate for salespeople is...
website mobile-friendly

Is your dealer website mobile-friendly?

- February 27, 2017
Car shoppers are interacting with dealerships on mobile. It doesn’t matter if it’s via an app or a mobile browser on their smartphones or even a tablet, consumers are finding...
Jonathan Dawson

Daily Newscast: Cody Lusk, AIADA, UAW, Dealership Culture

- February 24, 2017
Cody Lusk of the AIADA talks about the “buy American” comments from the head of the UAW 5 elements needed in building a great culture at your dealership Can a license plate...

How to increase your profits?

- November 16, 2016
Mark hosts Andy Church, CEO of ASE Americas, on what tips dealers need to follow to improve their culture, improve their customer service and ultimately improve their profits.


CBT News
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