Martha Rader

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Dr. Martha E. Rader holds a Ph.D. in Organizational Leadership and is currently the principal of Rader Leadership, based in South Florida. She specializes in leadership development, training, and executive and manager coaching and assists in building positive, purposeful, productive diverse culture in the automotive, banking, hospitality, non-profit, small business, and higher education industries.
shift momentum

4 Ways to Shift Momentum in this Uncertain Environment

This morning as I watch the wave’s crash and rest upon the sandy shoreline, it occurred to me that the waves have momentum. Sometimes, they appear as flat smooth ripples and sometimes they appear to be large and unruly. Sailors refer to the latter as an angry sea. What makes the waves change momentum? It can be the wind, tornados, or hurricanes on the horizon that can interrupt marine work, charter fishing, or inland businesses such as in the auto industry. While we may not be happy with the conditions, we must make alternative plans to pivot, as we have…
culture

Could Your Dealership Use a Culture Tune-Up to be More Effective?

The type of culture your organization demonstrates every day - behaviors, actions, decisions - has an impact on employee motivation, customer satisfaction, productivity, performance, and retention. Companies have a culture, whether it is what is articulated, and intended or what continually evolves as managers and employees come and go that have their own core values and beliefs. It takes emotional intelligence (EQ) and the leadership skills of managers to carry out the intended culture.  If leaders and managers have not been provided leadership development and are not equipped to understand how their leadership style or personality affect others or don’t…
Volvo Car USAvideo

Volvo Car USA makes long-term investment in auto technicians with new program

Auto technician tools can be a huge expense to someone early in their career and many can be burdened and go into debt because of it. Now, Volvo Car USA is trying to change that. The company recently announced a program to alleviate the expense and also encourage auto technicians in the industry. Here to talk more about the program and what Volvo is doing is Scott Doering, vice president of customer service at Volvo Car USA. In this segment, Doering and anchor Jim Fitzpatrick take a deep dive into the Volvo Technician Tool Program. Volvo announced the program to…
Dana Whitevideo

Hyundai CCO Dana White on leadership and mentoring more women in automotive

As the former assistant to the Secretary of Defense for Public Affairs, Dana W. White has worked with various leadership teams throughout her career. Earlier this year, she was named as chief communications officer at Hyundai North America and most recently, named to the Women in Automotive board. Today, White joins us to discuss leadership and also being a woman in a male-dominated industry. After studying Chinese history in college, White began her career in Washington, D.C. during the Clinton administration. She was also the chief spokesperson for both the Department of Defense and former Secretary of Defense, General Jim…
Beijing

Beijing Auto Show foreshadows automotive retail future

The 2020 Beijing International Automotive Exhibition kicked off on Saturday, Sept 26 as the first major auto show since the coronavirus pandemic began after initially being postponed from its original April date. Huge crowds were present in the exhibition center as the event got underway despite the heightened awareness of health, a clear signal of a desire to return to normalcy. The Beijing auto show’s floor was markedly less packed with vehicles on display as carmakers pulled back on marketing efforts and new model releases have been delayed or cancelled. Although nearly 800 vehicles are on display, it’s about 200…
Paul Walservideo

NADA Vice Chairman Paul Walser reflects on COVID-19 challenges and looks ahead to 2021

With 26 dealerships, Walser Automotive Group is the 56th largest auto dealer in the country. The group’s leadership shifted in 2017 as Paul Walser, then CEO, became Chairman of the group. Walser went on to serve as National Automobile Dealers Association's industry relations committee chairman working alongside franchised dealers to address issues and concerns of members across the nation. In February, Walser took over as Vice Chairman, which positions him to become Chairman of NADA in 2021. Today, we speak to him about the current state of the auto industry and NADA’s plans moving forward. Did you enjoy this interview…
tariffs

Auto industry leaders sue US over Chinese import tariffs

Lawsuits have been filed with the Court of International Trade by four carmakers to recoup reimbursement for duties paid on car parts imported from China. The news story from has been reported by several news outlets worldwide including BBC, The Guardian, and Industry Leaders Magazine, again portraying the Trump tariffs in a negative light. Filings to the Court of International Trade have reportedly been received from Mercedes-Benz, Volvo, Ford, and Tesla. In the filing from Mercedes-Benz, the Trump administration is accused of “prosecution of an unprecedented, unbounded, and unlimited trade war impacting over $500bn in imports from the People’s Republic…

Why minorities often don’t consider careers in the automotive industry

Welcome back to Diversity in Automotive brought to you by TrueCar and CarNow. One of the critical concerns that dealers grapple with on a consistent basis is employee turnover. Automotive recruiting efforts are strong, however, employees who enter the car business still end up leaving. Why? In today's segment, host Cory Mosley is joined by an esteemed panel of automotive retail professionals. This panel includes Elgie Bright, automotive department chair for Northwood University, Brandon K. Hardison, owner of Champion Strategies, and Kerri Wise, vice president of communications for TrueCar. The panel first tackles why members of the minority community may…

Electric vehicles make big waves in this week’s automotive tech headlines

Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps entrepreneurs raise money and maximize the value of their companies. In this episode, Greenfield takes a look at Carvana's performance, the latest news out of California, and dramatic events from the makers of electric vehicles. Carvana There’s no doubt that COVID-19 has accelerated more consumers to online car buying, and, in parallel, investors’ interest in technologies that enable consumers to either buy or service their vehicles online. This week, we received a couple of interesting signals…

What the auto retail industry has gotten right and wrong about...

Welcome back to Diversity in Automotive brought to you by TrueCar and CarNow. When we talk about the issue of diversity, a lot of times, based on the marketplace, people tend to think about diversity as it relates to color. However, gender and sexual orientation often get ignored. In today's segment, host Cory Mosley is joined by an esteemed panel of automotive retail professionals who are part of the LGBTQ community. This panel includes Danny Zaslavsky, the dealer of Country Hill Motors, Richard Herod the dealer of White Bear Mitsubishi, Hollyanne Peck the Director of Marketing at CarNow, and Tim…

Modifying your dealership’s sales approach through COVID-19

Over the last six months, David Lewis has talked with hundreds of dealership personnel. The majority seem to be in agreement that the changes currently being made to the sales process will be around for a long time. On this edition of Straight Talk, our host, David Lewis discusses how the COVID-19 pandemic has compelled dealers to change their sales process and strategy. From his perspective, Lewis believes that a lot of the changes are positive and should be adopted by all dealerships. Lewis' method of selling has always been about inspiration, not high pressure. He believes that by lowering…