Alan Ram
Rewarding Salespeople Who Cultivate Referrals
As a manager, do you like seeing your salespeople standing around on the showroom floor? I’m thinking the overwhelming majority of you hate seeing...
Alan Ram: Saturday is All About Conversion
Saturday Morning Sales Meeting with Alan Ram
Alan Ram: Are you in control of your conversations with customers?
Alan Ram: Are you in control of your conversations with customers?
Who is controlling the conversation…you or the customer?
Alan Ram: Who is controlling the conversation...you or the customer?
Becoming a Great Leader
Consensus is Great, But Where Does the Buck Stop?
By: Alan Ram
I am a believer that people want and need to be led, whether they...
Would you try this classic sales technique?
Call Monitoring
Practice Saves Sales, Encourages Accountability
Do your managers listen to every sales call on call monitoring? I speak at a lot of Dealer 20...
Practice Saves Sales, Encourages Accountability
Call Monitoring
By Alan Ram
Do your managers listen to every sales call on call monitoring? I speak at a lot of Dealer 20 Group meetings, and...
Becoming a Great Leader
Consensus is Great, But Where Does the Buck Stop?
By Alan Ram
I am a believer that people want and need to be led, whether they admit...
New York Times Best-Selling Author Joseph Michelli On Airbnb’s 5 Leadership Lessons
On today's show, we’re pleased to welcome back Joseph Michelli, New York Times best-selling author and customer experience expert. Joseph also has a new...
How Equifax is Helping Dealers Improve their Targeted Marketing – Jenn Reid
Recently, the CBT Automotive Network was on-location at NADA 2020 in sunny Las Vegas where host Jim Fitzpatrick spoke with Jenn Reid, Vice President...
Unlock Additional Finance and Service Revenue with a Comprehensive BDC Strategy
On today’s show, we’re pleased to welcome back Sarah Vantine, BDC Director for Scott Clark Auto Group out of Charlotte, NC. Since we last...
The Benefits of Using a Completely Live Vehicle Appraisal Team – Mike Dodd, Trade-In...
At NADA 2020 in beautiful Las Vegas, host Jim Fitzpatrick was joined by Mike Dodd, CEO of Trade-In Valet, one of the industry's largest...
How Dealers Can Increase Efficiency and Reduce Turnover in Variable Ops – David Long,...
Here to discuss your return on time, and how dealers can increase efficiency as well as reduce turnover, is David Long, a veteran of...
Don’t Be Like Everyone Else On The Demo Drive
The demo drive is where the customer falls in love with the vehicle. Don't be like everyone else. Let the customer decide where they...
What January’s Kerrigan Report Reveals About Industry Consolidation Trends for 2020
Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Erin Kerrigan, Founder and Managing Director of Kerrigan Advisors. VIDEO TRANSCRIPT: Bridget F.: Hello, everyone,...
Creating a Clear Set of Goals to Achieve Your Vision
When it comes to setting goals, what works for you may not work for everybody. On this week's episode of On the Mark, Mark...
Why Vehicle Price is Actually Your Friend
On this week's episode of Kain & Co., David Kain explains how giving the customer an actual vehicle price instead of avoiding doing so...
