Alan Ram

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salespeople

Rewarding Salespeople Who Cultivate Referrals

As a manager, do you like seeing your salespeople standing around on the showroom floor? I’m thinking the overwhelming majority of you hate seeing this, yet you still have it. Wouldn’t you rather see your salespeople taking calls and generating…
conversionvideo

Alan Ram: Saturday is All About Conversion

Saturday Morning Sales Meeting with Alan Ram
Alan Ramvideo

Alan Ram: Are you in control of your conversations with customers?

Alan Ram: Are you in control of your conversations with customers?  
video

Who is controlling the conversation…you or the customer?

Alan Ram: Who is controlling the conversation...you or the customer?

Becoming a Great Leader

Consensus is Great, But Where Does the Buck Stop? By: Alan Ram I am a believer that people want and need to be led, whether they admit to it or not. They crave structure and direction in their daily lives.…

Would you try this classic sales technique?

Call Monitoring Practice Saves Sales, Encourages Accountability Do your managers listen to every sales call on call monitoring? I speak at a lot of Dealer 20 Group meetings, and this is a question I consistently ask them. The overwhelming majority…

Practice Saves Sales, Encourages Accountability

Call Monitoring By Alan Ram Do your managers listen to every sales call on call monitoring? I speak at a lot of Dealer 20 Group meetings, and this is a question I consistently ask them. The overwhelming majority of the time…
Great Leader

Becoming a Great Leader

Consensus is Great, But Where Does the Buck Stop? By Alan Ram I am a believer that people want and need to be led, whether they admit to it or not. They crave structure and direction in their daily lives. However,…
digital payments

Vaccines and digital payments pave the way for car buyers to return to normal

For commerce to return to normal, much is riding on the development of a vaccine and digital payments. The "How We Shop" report by PYMTS.com sheds light on what consumers are thinking about as they change their shopping routines. In…
neutral

Major auto industry players aim to be carbon neutral

Emphasizing the commitment to developing green transportation and processes, several carmakers are announcing plans to move toward a carbon neutral position in manufacturing. While it isn’t a new strategy to reduce emissions and greenhouse gases for some of the largest…
rental

Hertz navigating bankruptcy, but rental car industry expecting growth

The goliath car rental corporation Hertz Global Holdings continues to battle their way through bankruptcy proceedings post-COVID. On May 22, 2020, Hertz filed for bankruptcy protection in the throes of the pandemic with roughly $19 billion in debt and almost…
Rock Andersonvideo

How AutoNation is promoting diverse and inclusive hiring practices – Rock Anderson

Here at CBT News, we’ve had several discussions with prominent figures on diversity in the retail automotive industry. AutoNation, the largest retailer in the country, has had tremendous success in hiring and retaining African-Americans and other minorities. Today, we’re joined…
Cox Automotivevideo

Cox Automotive chief economist Jonathan Smoke breaks down current auto industry data

Data and trends in retail automotive can often fluctuate depending on who you ask so to help us sort through the latest information is Jonathan Smoke, Chief Economist for Cox Automotive. We’ll be discussing the latest data and what dealers…

Auto ventures capitalize on stock market strength to push through acquisitions...

Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps entrepreneurs raise money and maximize the value of their companies. In this episode, Greenfield takes a…

The role diversity plays in your dealership’s customer communications

Welcome back to Diversity in Automotive brought to you by TrueCar and CarNow. As you look across your customer base, there are several moving parts of communications that everyone has to get right. Externally, dealers have to represent the franchise…

Conducting customer interviews online to discuss F&I options

It’s time to face a new reality. Offsite deliveries aren’t going anywhere anytime soon. COVID-19 has forever changed the way car dealers do business, quite possibly forever if not for the foreseeable future. In growing numbers, more dealers performing offsite…

Auto investors make bold moves with this week’s tech company deals

Welcome to the first edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an automotive technology advisory firm that helps entrepreneurs raise money and maximize the value of their companies. This weekly CBT News series…