TSLA426.0108.16%
GM78.7901.58%
F14.9301.26%
RIVN14.2200.07%
CYD57.3501.69%
HMC26.4700.21%
TM189.080-0.58%
CVNA68.2803.89%
PAG164.7303%
LAD276.5802.05%
AN189.9803.55%
GPI326.1806.07%
ABG187.7202.34%
SAH78.1602.26%
TSLA426.0108.16%
GM78.7901.58%
F14.9301.26%
RIVN14.2200.07%
CYD57.3501.69%
HMC26.4700.21%
TM189.080-0.58%
CVNA68.2803.89%
PAG164.7303%
LAD276.5802.05%
AN189.9803.55%
GPI326.1806.07%
ABG187.7202.34%
SAH78.1602.26%
TSLA426.0108.16%
GM78.7901.58%
F14.9301.26%
RIVN14.2200.07%
CYD57.3501.69%
HMC26.4700.21%
TM189.080-0.58%
CVNA68.2803.89%
PAG164.7303%
LAD276.5802.05%
AN189.9803.55%
GPI326.1806.07%
ABG187.7202.34%
SAH78.1602.26%


CBT News

There are four strategies that F&I managers can implement now that can make potential headwinds this year easier to navigate.

(Presumed) tough times mean a back-to-basics approach

- November 13, 2023
The R-word. The one no dealer wants to hear and well…none of us want to think about it. Recession. And though most economists are saying we’re not in one quite yet, there’s...
Customer service is an area where artificial intelligence is able to take some of the load off your dealership team, but how do you apply it?

AI-powered customer service: elevating dealership experiences

- November 13, 2023
We are certain you’ve heard many stories about artificial intelligence in the last year. Artificial intelligence can be an effective tool for marketing, writing, content creation, and customer service. In...
There are multiple ways you can amp up your savings and investments while sales, commission checks, and pay plans continue to fluctuate. 

How car salespeople can save and invest consistently when making a living on commission

- November 10, 2023
The challenge of committing and remaining consistent with investment savings aside from your 401k when your money is dominated by commission-based income.  A difficult challenge to overcome? Yes. But far from...
In many markets, qualified technicians have their choice of employer. Creating a strong and inviting brand separates you from the competition.

How your dealership can find stellar automotive technicians

- November 7, 2023
Hiring technicians today is more than putting bodies in service bays. These team members have to have the right skill set, possess a strong work ethic, be able to get...
Managing your existing BDC can be a tall order, but it is worth exploring to find out if you can improve sales and service.

In-house vs external BDC: How and why to make a switch

- November 6, 2023
For a dealership, follow-up with customers is absolutely crucial. Some customers will choose which dealership to shop at based on interactions with salespeople over the phone, through text, or email,...
Most electric vehicle buyers are concerned with helping sustain or improve Earth’s environment since electric vehicles don’t have emissions.

4 of the best marketing channels to reach electric vehicle buyers

- November 3, 2023
As electric vehicles become more mainstream, you might wonder how you reach customers who tend to be more likely to buy electric vehicles. We’ll discuss some of the methods most...
Trainers for F&I managers

Your best F&I trainers may already be under your roof

- November 2, 2023
When it comes to training your newer F&I managers, who do you trust to do it? Senior managers? Your Director? Or do you use your F&I provider through their field trainers...
Guidance and commitment to education from the dealership will make customers more comfortable switching and staying with EVs.

Navigating roadblocks: overcoming customer objections when selling EVs

- October 31, 2023
As electric vehicles continue rolling into inventory, dealerships play a pivotal role in selling these vehicles and educating potential buyers about the ins and outs of EV ownership. Yet, the...
A single consultant approach is worth exploring and could make for a smoother and more efficient car buying process.

Does a single consultant approach make sense in today’s dealership?

- October 30, 2023
F&I has been stuck in a decades-old paradigm of being the last stop in the dealership before being able to drive off in their new car. And unfortunately, a step...
Social media manager working diligently on tablet and smartphone.

What to look for when hiring a social media manager for your dealership

- October 30, 2023
A social media manager is likely one of the most crucial individuals you'll hire for your dealership marketing team. Over the past decade, their role has expanded from making mere...


CBT News
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