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Reviews vs. Referrals

 Referrals are great, but according to Cory Mosley, reviews are just as important. Find out what the difference is and how they impact your...

Does Salesmanship Equal Showmanship?

 Elevate your sales pitch by improving your presentation and demonstration as well as your excitement and enthusiasm. On today's Tip of the Day, Mark...

Which F&I Products Should You Sell Online?

 On this week's episode of F&I Today, Becky Chernek explains why making all of your F&I products available online may not increase profits, and...
upselling customer

Upselling Customer Pay Revenues

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about upselling customer pay revenues and how to...

How Your Customer Experience Directly Effects Your Bottom-Line – Mike Wittenstein,...

Mike Wittenstein, Owner of StoryMiners, a customer experience design agency, joins us in the CBT Automotive studio to talk about the importance of customer...
bottom line

Luxury Trims and Add-Ons Boost Your Bottom Line

New car sales have been affected significantly by low gas prices and an influx of SUV and truck sales. From 2015 to 2016, new...

Daily Newscast: Transparency in your appraisal process | EVs in demand...

  On today's CBT Newscast for Wednesday May 10, 2017: Maintaining transparency in your appraisal process Joe sits down with Steve Stauning, Founder and President of,...

CBT News – August 31, 2015

On today's show: Steve Cottrell, Founder and CEO of DealerVault, discusses the importance of managing data at your dealership David Greene, VP of CallSource...