TSLA391.95027.75%
GM77.780-1.68%
F12.700-0.01%
RIVN16.4100.42%
CYD42.2900.13%
HMC24.2600.1%
TM213.1801.63%
CVNA371.115-3.09499%
PAG155.130-2.14%
LAD274.480-7.3%
AN195.810-4.19%
GPI332.730-5.25%
ABG202.540-4.03%
SAH65.820-2.41%
TSLA391.95027.75%
GM77.780-1.68%
F12.700-0.01%
RIVN16.4100.42%
CYD42.2900.13%
HMC24.2600.1%
TM213.1801.63%
CVNA371.115-3.09499%
PAG155.130-2.14%
LAD274.480-7.3%
AN195.810-4.19%
GPI332.730-5.25%
ABG202.540-4.03%
SAH65.820-2.41%
TSLA391.95027.75%
GM77.780-1.68%
F12.700-0.01%
RIVN16.4100.42%
CYD42.2900.13%
HMC24.2600.1%
TM213.1801.63%
CVNA371.115-3.09499%
PAG155.130-2.14%
LAD274.480-7.3%
AN195.810-4.19%
GPI332.730-5.25%
ABG202.540-4.03%
SAH65.820-2.41%


BDC

rule

The Me + 3 Rule

- November 2, 2017
On today's episode of Progressive Retail, Cory explains a theory called the Me + 3 Rule. He explains that every action you take, you need to have the understanding or belief...
BDC

Improving your BDC and Customer Experience

- September 7, 2017
On this week's episode of Kain & Co., David sits down with Katie Wagner, of Johnson Motors, to discuss how dealers can improve their BDC and the customer experience.
managed chat

The Evolution of Managed Chat

- August 25, 2017
  On Today’s episode of Progressive Retail, Cory sits down with Timothy Brock, Founder & CEO of Client-ConneXion to discuss the evolution of managed chat and consumer data and buying habits...
BDC Service Drive

Overnight BDC: Responding to leads

- April 27, 2017
On this week’s episode of Kain & Company, David welcomes Matthew Belk, CEO BetterCarPeople about the success of the company, the overnight lead business and best practices.
emails

What It Takes to Get Your mails opened?

- April 6, 2017
  On this week's Kain & Company, David talks about strategies for your internet and BDC operations, specifically email follow-up. David has found that dealerships that don’t put enough weight on...
newscast

Daily Newscast: 2 ways to increase gross profit now | The No.1 pain point found in car buying | J.D. Power Website Evaluation Study

- April 5, 2017
  In today’s CBT Newscast for Wednesday April 5, 2017: 2 Ways to Increase Gross Profit Right Now from Alan Ram Industry renowned Automotive Trainer Alan Ram chats with Joe about the opportunity...
Gary Vaynerchuk

Daily Newscast: Gary Vaynerchuk keynote, Are Americans ready for self-driving cars and Good economy equals vehicle sales

- March 24, 2017
  In today’s CBT Newscast for Friday March 24, 2017: Gary Vaynerchuk, 2017 CBT Conference keynote New York Times bestselling author and social media expert Gary Vaynerchuk joined CBT Automotive Network on Wednesday,...
BDC

What to do with an underperforming BDC

- March 24, 2017
  Joe Gumm sit down with Mark Rikess, President of The Rikess Group to discuss the pros and cons of a BDC department. He reveals that he is anti-BDC for sales...
Commission in BDC

Daily Newscast: Should BDC work on commission, Trump to lower fuel emission standards and Engaging online buyers

- March 21, 2017
In today’s CBT Newscast for Tuesday March 21, 2017: Should BDC get paid on results? We know salespeople and sales managers get paid on results? Should it be the same for those...
BDC

Should your BDC work on commission?

- March 21, 2017
We know salespeople and sales managers get paid on results. Should it be the same for those who work in BDC? Jennifer Zorko, Business Development Director for Young Automotive Group...


CBT News
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