Tesla surpasses Q4 projections despite obstacles
Tesla is continuing to maintain its ownership of the electric vehicle (EV) industry, as a report this week indicated the automaker had delivered 308,600 Tesla vehicles in Q4 2021. This...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Auto Retail
Will the automotive retail industry ever really go ‘back to normal?’
As soon as it all gets 'back to normal' is a phrase that we have heard time and time again throughout the COVID-19 pandemic. However, on the latest edition of...
2021: Auto industry stories that made headlines
As always, this year has been an interesting one as the auto industry has continued to struggle with shortages and delays, but there have also been major announcements from automakers...
4 expert strategies for winning the service wars
Dealership service departments across the country are ill-equipped and ill-prepared to keep pace with surging repair demands. Tremendous growth opportunities are there for the taking. But only if your service...
Create an online concierge experience for your customers
Let’s talk customer experience for a moment. Your customers have access to many dealerships and brands when making their next buying decision. What are you actively doing to create a...
3 proven and time-tested tips to get the most out of ‘Golden Week’
On the latest edition of Straight to the Point, host Frank J. Lopes asks the question, are you prepared for 'Golden Week?'
The holiday season is commonly referred to as the most...
The 4 soft phone skills that will matter in 2022
When going on a first date, you wouldn’t show up looking like you just rolled out of bed, would you? Of course not! You'd go the extra mile to make...
KPIs that service departments should track and improve to start the new year
The start of a new year is a great time to take inventory of where the service department has succeeded and determine what could have been done better. With some...
Expect strong new and used car sales in 2022 due to ‘pent-up consumer demand’
Industry experts are predicting that dealer activity in the new year will be easily sustained courtesy of above-normal consumer demand for vehicles. The effects of inventory shortages have developed a...
5 habits of a successful BDC manager
More than ever, the internet and phones are the “new” showroom, making your BDC a conduit to your bricks-and-mortar store. Increasingly, agents have the critical role of converting online shoppers...
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