TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Shows

digital

Are You Ready to Go All Digital?

- December 14, 2018
On this week's episode of Progressive Retail, Cory Mosley invites Ryan Norris, Dealer Principal at Toyota of Easley in Easley, SC, to discuss how they went all digital at their...
questions

What Questions Do You Ask Yourself?

- December 12, 2018
The questions you ask yourself can tell a lot about your life. On this week's edition of On the Mark, Mark Tewart wants to know what questions you ask yourself...
scripts

Four of Tom’s Favorite Scripts

- December 11, 2018
On this week's episode of the Tom Stuker Show, Tom goes over some of his favorite sales scripts so that you can be better prepared for any situation on the...
dead deal file

The Dead Deal File

- December 11, 2018
On this week's episode of F&I Today, Becky Chernek explains why dead deals must be dealt with properly in order to prevent problems down the road.
service department

Introducing the Customer to your Service Department

- December 10, 2018
If a customer takes a liking to both the car they are looking at buying and the salesperson that's helping them, it may be a good idea to introduce them...
one-price selling

One-Price Selling & Enhancing the Digital Road to Sales

- December 7, 2018
On this week's episode of Progressive Retail, Cory Mosley invites Ephraim Barcelo, General Manager at John Elway's Crown Toyota, to talk about one price selling and how you can enhance...
co-navigating

Co-Navigating With Your Customers

- December 6, 2018
On this week's episode of Kain & Company, David talks about how co-navigating can help build trust and clarity with your customers.
management

Outcome-Based Management

- December 5, 2018
 On today’s episode of On the Mark, Mark Tewart explains outcome based management and the four pillars that affect this outcome; profit, productivity, customer service, and retention.
follow-up

Follow-Up Calls

- December 4, 2018
On this week's episode of the Tom Stuker Show, Tom goes over the 3-day follow-up call as well as pre/post-CSI scripts and pre/post-service scripts.
objections

Is Overcoming Objections a Lost Art?

- December 4, 2018
  On this week's episode of F&I Today, Becky Chernek discusses whether or not the F&I manager should be using closing tactics with the customer to overcome product objections.


CBT News
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