TSLA378.9003.6%
GM83.450-0.5%
F13.100-0.07%
RIVN15.140-0.22%
CYD35.0500.01%
HMC32.420-0.11%
TM192.060-0.44%
CVNA65.360-1.82%
PAG209.860-2.3%
LAD312.320-3.83%
AN169.6100.85%
GPI253.7502.88%
ABG187.0602.51%
SAH65.340-0.58%
TSLA378.9003.6%
GM83.450-0.5%
F13.100-0.07%
RIVN15.140-0.22%
CYD35.0500.01%
HMC32.420-0.11%
TM192.060-0.44%
CVNA65.360-1.82%
PAG209.860-2.3%
LAD312.320-3.83%
AN169.6100.85%
GPI253.7502.88%
ABG187.0602.51%
SAH65.340-0.58%
TSLA378.9003.6%
GM83.450-0.5%
F13.100-0.07%
RIVN15.140-0.22%
CYD35.0500.01%
HMC32.420-0.11%
TM192.060-0.44%
CVNA65.360-1.82%
PAG209.860-2.3%
LAD312.320-3.83%
AN169.6100.85%
GPI253.7502.88%
ABG187.0602.51%
SAH65.340-0.58%

Search for:

texting

Is your dealership communicating with customers correctly?

- May 2, 2017
The J.D. Power 2017 U.S. Customer Service Index study confirms that a chunk of dealership service department customers prefer texting as a channel of communication with the shop.  John Possumato,...
Sales & Marketing Auto News
newscast

Daily Newscast: Mark Sokal: Why you shouldn’t spend more than $300 per vehicle | WardsAuto: Are you communicating correctly? | Why reaching out to Hispanics is important

- May 2, 2017
On today's CBT Newscast for Tuesday May 2, 2017:  Ad expert says you shouldn't spend more than $300 a vehicle In today's industry, marketing involves more than just TV, radio and newspaper...
Daily Newscast
techncian

5 Traits to Look for in a Reliable Technician

- May 1, 2017
The quality of your service department will define your success as a dealership. The quality of your technicians will define the success of your service department. Successful dealerships understand the...
Management & Leadership Auto News
Mike Jackson

Daily Newscast: Mike Jackson optimistic about used car sales | WardsAuto’s Tom Murphy: Has the diesel engine lost its spark? | Traits to Look for in a Reliable Technician

- May 1, 2017
On today's CBT Newscast for Monday May 1, 2017: Why Mike Jackson is optimistic about used car sales Around 45 Million used vehicles were sold in the U.S. last year. As impressive...
Daily Newscast
performance

Keys to Peak Performance

- April 29, 2017
Mark Tewart's Keys to Peak Performance: Enthusiasm & Energy Often times, the newest salespeople sell the most cars of anybody on the sales floor. This is due to the natural enthusiasm...
Sales & Marketing Saturday Morning Sales Meeting
EVs

How much do your sales people know about EVs?

- April 27, 2017
If it hasn’t happened already, a car with a plug will show up on your lot sooner rather than later. And, while it’s true that most customers who purchase an...
Daily Automotive News Sales & Marketing
Mike Jackson

Daily Newscast: Progressive pay plans | Mike Jackson on the Importance of Rural Dealerships | Do your sales people know about EVs | 6 ways to motivate employees

- April 27, 2017
On Today's CBT Newscast for Thursday April 27, 2017: Attract, Retain, Motivate with Progressive Strategies and Pay Plans In this interview with Jennifer Suzuki, President E-Dealer Solutions, Joe finds out what’s in-store...
Daily Newscast
plateau

How to Combat U.S. Sales Plateau

- April 26, 2017
After years of rising demand and record-setting results, the U.S. sales momentum has come to a relative halt, as a recent in-depth article by WardsAuto notes. At the same time, dealership inventories and incentives have...
Sales & Marketing Auto News
automated tech

Consumer Trust in Automated Tech Decreasing: WardsAuto

- April 21, 2017
As we edge closer to a day when vehicles will be able to drive themselves, J.D. Power finds consumer trust in the technology that will make it possible is eroding. Comparing...
Daily Automotive News Auto News

5 Things the World’s Greatest Achievers All Have in Common

- April 20, 2017
Something that has always fascinated me is what separates the world’s greatest achievers from everyone else in the world. What do they know that we don’t? I recently had the opportunity...
Articles Headlines


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