Stop Playing In The Blame Game
Ducking responsibility is widespread in dealerships, but ending this bad habit is critical to success.
BY JEFF COWAN
In my work, I constantly observe a “What can you do for me?” attitude,...
TSLA406.4307.28%
GM81.5000.65%
F14.8400.13%
RIVN16.7601.22%
CYD50.0302.11%
HMC26.440-0.63%
TM174.9500%
CVNA64.100-3.72%
PAG180.960-0.06%
LAD313.3800.72%
AN191.530-2.54%
GPI325.3300.42%
ABG199.5300.05%
SAH84.6100.36%
TSLA406.4307.28%
GM81.5000.65%
F14.8400.13%
RIVN16.7601.22%
CYD50.0302.11%
HMC26.440-0.63%
TM174.9500%
CVNA64.100-3.72%
PAG180.960-0.06%
LAD313.3800.72%
AN191.530-2.54%
GPI325.3300.42%
ABG199.5300.05%
SAH84.6100.36%
TSLA406.4307.28%
GM81.5000.65%
F14.8400.13%
RIVN16.7601.22%
CYD50.0302.11%
HMC26.440-0.63%
TM174.9500%
CVNA64.100-3.72%
PAG180.960-0.06%
LAD313.3800.72%
AN191.530-2.54%
GPI325.3300.42%
ABG199.5300.05%
SAH84.6100.36%
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Train Yourself To Stop Using Excuses For Setbacks At Your Dealership
Until you start to view obstacles as inevitable and deal with them directly, your business will not go far. BY DAVID LEWIS
“Ninety-nine percent of the failures come from people who...
Losing Work In The Service Drive Costs You Double In Future Car Sales
Investing in a memorable service department experience helps create a profitable, lifetime customer . BY CHUCK DE MARTIGNY
Your dealership spends considerable time, effort and money to attract customers and close...
CBT News – May 22, 2015
On today's show:
- CBT Automotive Network Founder and CEO Jim Fitzpatrick gives us a look at the upcoming CBT Sales, Service, and Marketing Conference and Expo taking place in February...
CBT News – May 20, 2015
On today's show:
- Phil Sura of UnityWorks explains why your service department needs to have a digital video presence and where you can start
- Sales Tip of the Day with...
Back to Basics
Knowing what is expected of the F&I manager translates into more fluid deals and higher profits for all departments. BY ARZU ALGAN
The main responsibility of the finance manager is to...
Closing the Great Divide
By uniting sales and service, you’ll keep from customers falling between the cracks and in turn, create a loyal base of satisfied buyers. BY BRENDA STANG
A few years ago, I...
Consider Cutting Number Of Customer Touch Points In Sales Process In Half
BDC approach just makes younger buyers who crave continuity deal with more people. BY KIRK MANZO
Insanity is often defined as doing the same thing over and over, again and expecting...
CBT News – May 5, 2015
On today's show:
- A look at the all-new ServiceDriveToday.com with an interview on online parts departments with Jeff Cowan
- Sales Tip of the Day with Jeff Havens on ignoring your...
CBT News – May 1, 2015
On today's show:
- Northwood University Department Chair for Automotive Marketing, Elgie Bright, discusses what is being taught to tomorrow's dealership leaders
- Larry Dorfman, CEO and Chairman of EasyCare, explains how...
