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Jenn Reid

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Consumer credit reports

Beyond the Headline

Learning how to read the whole credit report and getting the full consumer story can help you avert potential missteps. BY JENN REID Consumer credit reports...
Dealer focus

Getting Back to the Basics in 2015

Dealer focus must be on customers, inventory and employees to speed ahead of the competition. BY JENN REID According to the National Automobile Dealers Association’s...
Dave Andersonvideo

Avoid Repeating Past Management Mistakes with These Strategies from Leadership Expert Dave Anderson

In today’s segment, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Last time Dave was on our show, he and...
marketing updatevideo

Weekly Marketing Update with John Fitzpatrick – [5.29.20]

In today's segment, we’re pleased to welcome back John Fitzpatrick, President and CEO of Force Marketing, who provides CBT with a weekly marketing update....
ACERTUSvideo

How Dealers Can Turn COVID-19 Challenges into New Opportunities – Katie Liuzza, ACERTUS

As part of today's broadcast, we’re pleased to welcome Katie Liuzza, Vice President of sales for ACERTUS, an automotive logistics company. In this segment,...
consistent

Maintaining Level of Service Consistency Through Pandemic Recovery

Maintaining a consistent level of service at all times is extremely important to the long-term success of your service department. It only takes one...
Corey Perlmanvideo

Use These Social Media Strategies to Serve Your Customers and Community – Corey Perlman,...

On today's show, we’re pleased to welcome Corey Perlman, social media and digital marketing Speaker at Impact Social. In this segment, Jim and Corey...

Combining Artificial and Human Intelligence to Maximize Dealership Results

On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the role that AI has to play in...

Building a Culture Around Your Dealership’s Digital Retailing Process

On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses how to create a logical environment for your...

Are Your BDC Employees Using the Right Language During this Crisis?

On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain talks about adapting the language your BDC uses during...

April Kerrigan Report: Have Dealership Values Taken a Hit During the...

Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Ryan Kerrigan, Managing Director of Kerrigan Advisors. Did you enjoy this segment? Please share...
Coronavirus Coverage Central

CBT Automotive Network is providing up-to-date coverage on the COVID-19 pandemic's impact on auto dealers, automakers, and dealership personnel