Finding the bright spots for F&I during COVID-19
We are always looking for silver linings when things are going haywire in life. The last 6 months navigating the COVID-19 crisis as a nation is no exception. Every day...
TSLA300.900-6.54%
GM89.860-0.44%
F15.4970.5373%
RIVN16.270-0.42%
CYD44.670-1.76%
HMC30.7350.455%
TM193.5707.27%
CVNA67.3001.23%
PAG222.8602.85%
LAD422.35064.04%
AN230.98010.65%
GPI369.95019.3%
ABG251.51510.525%
SAH111.7507.06%
TSLA300.900-6.54%
GM89.860-0.44%
F15.4970.5373%
RIVN16.270-0.42%
CYD44.670-1.76%
HMC30.7350.455%
TM193.5707.27%
CVNA67.3001.23%
PAG222.8602.85%
LAD422.35064.04%
AN230.98010.65%
GPI369.95019.3%
ABG251.51510.525%
SAH111.7507.06%
TSLA300.900-6.54%
GM89.860-0.44%
F15.4970.5373%
RIVN16.270-0.42%
CYD44.670-1.76%
HMC30.7350.455%
TM193.5707.27%
CVNA67.3001.23%
PAG222.8602.85%
LAD422.35064.04%
AN230.98010.65%
GPI369.95019.3%
ABG251.51510.525%
SAH111.7507.06%
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How Dealers Can Use Recalls to Reconnect with Customers
According to the 2019 report from the Occupational Safety & Environmental Associates (OSEA), over 1 in 5 vehicles had an open recall in 2018 and the number of vehicles affected...
Marketing during COVID-19: Five examples of advertising to customers
Is your dealership marketing team finding their balance when it comes to crafting the right advertising messaging during this COVID-19 pandemic? This action can be a challenging tightrope to walk....
New study shows consumers’ motives for dealership service, key marketing tactics
A new study performed by DriveSure and FixedOPS Marketing reveals trends in how customers select a service department, what motivates their choice, and ways to effectively retain their loyalty. The...
CBT Thanksgiving automotive newscast: November 26, 2020
Happy Thanksgiving, we hope you and your family are having a great day today. In a year unlike any other, we are reminded of how thankful we are for our...
3 key practices every car dealer should apply to their operations today – Frank Lopes
As we near the end of one of the most unpredictable years in recent memory, many dealers are wondering what they should be doing right now to prepare for success...
GM to issue another Takata airbag recall for 5.9M trucks and SUVs
After taking more than four years to reach a conclusion, the NHTSA has finally decided to mandate another Takata airbag recall for General Motors vehicles. The recall will affect 5.9 million vehicles...
CBT automotive newscast: November 24, 2020
Today’s Featured Interview:
3 key practices every car dealer should apply to their operations today - Frank Lopes
As we near the end of one of the most unpredictable years in recent...
6 strategies to help your fixed-ops dept. sell more service appointments – Don Reed
In today’s digital landscape, building trust with customers virtually is a necessary skill to have in your service department. On today’s show, we are going in-depth on how to increase...
How to raise your PVR in one simple step
Every F&I department has metrics it must meet every month and, in some cases, every day. They include penetration levels per product, CSI scores, and chargeback rate, among others.
The big...
