lease customers
Half of first-time mass market-brand lease customers do not pursue another lease from the same company when their lease term ends, according to the J.D. Power 2021 US End of Lease Satisfaction Study. That figure gets only slightly better for first-time lessees with maturing leases from premium brands at 57%, much lower than repeat lease customer […]
To access this post, you must log in or purchase Monthly $17.95 or Yearly $159