Thursday, May 13, 2021
Home Tags Return

Tag: return

lease customers

How dealers can prevent defecting first-time lease customers

0
Half of first-time mass market-brand lease customers do not pursue another lease from the same company when their lease term ends, according to the J.D. Power 2021 US End of Lease Satisfaction Study. That figure gets only slightly better for first-time lessees with maturing leases from premium brands at 57%, much lower than repeat lease customer […]
To access this post, you must log in or purchase Monthly $17.95 or Yearly $159
work

Steps for Staff Returning to Work after the Pandemic

0
All in all, the automotive industry seems like it will come out of the COVID-19 pandemic with relatively few battle wounds. Of course, car sales are barely half of the figures from before the outbreak and hundreds of thousands in the auto industry are still awaiting the green light to go back to work. But […]
To access this post, you must log in or purchase Monthly $17.95 or Yearly $159
return

3 Reasons Why Your Service Department Needs More Return Customers

0
Any business owner understands the importance of customer retention and creating a loyal client base, however, many dealerships struggle with this practice in their service departments. As the cost of customer acquisition continues to rise, here is a refresher on why return customers are so important. Repeat Customers Spend More Money According to RJ Metrics, repeat […]
To access this post, you must log in or purchase Monthly $17.95 or Yearly $159