TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%
TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%
TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%

Headlines

Cox Automotive Names Janet Barnard as Chief People Officer

- September 27, 2017
ATLANTA -- Cox Automotive names Janet Barnard as chief people officer following the retirement of longtime human resources leader Rock Anderson. In response to Barnard's shift in responsibilities, the company...
service sales

Overlooked Sales in the Service Department

- September 26, 2017
The backbone of sales is prospecting, constantly looking for new sales opportunities. Let’s do some prospecting close to home, in the service department. If you read our article on ‘Marketing...
Eddie Huang

Earning Respect and Reputation: Great Lakes Auto Group

- September 26, 2017
Joey Huang’s father was a doctor as is his three siblings, and he was also expected to have a medical career. And, he did — well sort of. Huang actually...
consumers

Cars.com’s Tony Zolla: How a face-to-face profile rating system improves sales

- September 26, 2017
Imagine if consumers could take the concept of Fantasy Football and use it for choosing the top salespeople at your dealership. According to Tony Zolla, Chief Product Officer with Cars.com,...
auto loan fraud

Auto Loan Fraud Costs The Industry $6 Billion This Year: How Can Dealers Combat This Trend?

- September 25, 2017
The Rise of “Digital Identities” We live in a world where the majority of our financial transactions happen online. Consumers can transfer and pay bills through banking apps, and stocks and...
customer service

Service: The Powerful Marketing Tool!

- September 25, 2017
As a dealership, you have a unique opportunity to market to your customers. And it’s sitting right there in your dealership. What could that possibly be you might ask? We’re talking...
roundtable

CBT Automotive Roundtable

- September 22, 2017
CBT's CEO Jim Fitzpatrick sits down with dealers and managers from four high-volume Atlanta area dealerships to discuss the state of the retail auto industry and some of the challenges...
aggressive customer

5 Steps for Dealing with Aggressive Customers

- September 22, 2017
In the dealership world, we all have to deal with aggressive customers from time-to-time. Although you are more likely to encounter an aggressive customer on the service side of the...
machine learning

How Machine Learning and AI are Boosting Marketing Efficiency and Slashing Waste

- September 22, 2017
In the not-so-good old days, connecting with in-market car shoppers was a guessing game, at best. Dealers selected the media channels they thought might have the best chances of attracting...
Dealership

Isabelle Helms: How to prevent turnover from costing your dealership

- September 22, 2017
Say your dealership is trying to find ways to spend less money while at the same time making more. According to Isabelle Helms, VP of Research and Market Intelligence with...