From research to purchasing decisions, consumers are becoming more interested in doing the whole process on their own. They prefer things to be entirely self-serviced with limited human interactions. For...
We have been hearing a lot lately about the use of Artificial Intelligence (AI) when it comes to engaging with Automotive Sales Customers. I would like to weigh in on...
As chairman of the American International Automobile Dealers Association (AIADA), Paul Ritchie has access to lots of data about the future of the car business. But that’s not why he’s...
Jim Fitzpatrick discusses the key to success in auto retail with Rory Vaden, New York Time’s Bestselling Author of Take The Stairs: 7 Steps to Achieving Success and Co-Founder of...
For most of the dealers I encounter, leads from website trade-in tools are almost an afterthought. There is a belief, for example, that it doesn’t matter which trade-in form you...
Cory Mosley, host of Progressive Retail here on the CBT Automotive Network talks with Joe Gumm about the Automotive Internet Sales Accelerator Program. This program designed to help dealers create scale...
Everybody would like a Rolex watch. But that’s impractical, and even if you gave a Rolex to each staff member, they would want to exchange it for a different style....
Joe Gumm speaks with Mark Rikess, the President of The Rikess Group about heading into 2018 dealership structure for online auto sales.
What is the absolute dealership structure for online auto...
During the last two months, there has been concern about the inclusion of the electric vehicle tax credit in the new proposed tax bill. A House version of the bill...
Alcohol, food, games, gifts, decorations – too many decisions. This was supposed to be fun and easy! Here are some quick tips to make planning your party easier.
Alcohol – Yes...