TSLA431.30013.45%
GM79.2352.025%
F14.7751.105%
RIVN14.2920.1424%
CYD57.1301.47%
HMC26.6050.345%
TM190.2300.57%
CVNA67.2102.82%
PAG164.4302.7%
LAD275.6751.145%
AN189.6903.26%
GPI322.7802.67%
ABG186.2650.885%
SAH77.0101.11%
TSLA431.30013.45%
GM79.2352.025%
F14.7751.105%
RIVN14.2920.1424%
CYD57.1301.47%
HMC26.6050.345%
TM190.2300.57%
CVNA67.2102.82%
PAG164.4302.7%
LAD275.6751.145%
AN189.6903.26%
GPI322.7802.67%
ABG186.2650.885%
SAH77.0101.11%
TSLA431.30013.45%
GM79.2352.025%
F14.7751.105%
RIVN14.2920.1424%
CYD57.1301.47%
HMC26.6050.345%
TM190.2300.57%
CVNA67.2102.82%
PAG164.4302.7%
LAD275.6751.145%
AN189.6903.26%
GPI322.7802.67%
ABG186.2650.885%
SAH77.0101.11%

Fixed-Ops

service lane

Cox Automotive Shows Where Dealers Can Improve in Service Lane

- January 11, 2019
According to Kurt Stephan of Dealer Marketing, service and parts make up between 40% and 45% of a dealer’s profits, meaning the service department is crucial to a dealership’s long-term...
Fixed-Ops Auto News
customer-centric

How to Become More Customer Centric at Your Dealership – Jim Roche, Xtime

- January 4, 2019
The quality of your customer’s overall experience in the service department can have lasting consequences on your dealership; good or bad. In anticipation for this year’s changes in the automotive...
Sales & Marketing Fixed-Ops
aftermarket

Is Your Dealership Capitalizing on the Multi-Billion Dollar Automotive Aftermarket Industry?

- December 28, 2018
According to Wikipedia, the United States automotive aftermarket was estimated to be worth $318.2 billion in 2013 and contributed more than 2.3% to GDP. These numbers have risen since then...
Fixed-Ops Auto News
recon process

How to Revamp Your Dealership’s Recon Process – Dennis McGinn and Jeff Dantzler

- December 20, 2018
The efficiency of your dealership's recon process affects more than just your fixed-ops department. From dealer margins to the overall competitiveness of your store, there are many reasons why your...
Fixed-Ops Auto News
service drive

Help Your Fixed-Ops Department Finish Out the Year Strong – Almog Veig, David Lewis & Assoc.

- December 12, 2018
An efficient and well-run service drive is the heart and soul of any dealership. In many ways, it is the most heavily visited department for your customers who are coming...
Fixed-Ops Auto News
phone

Three Phone Headaches Every Service Manager Should Address

- November 30, 2018
To truly see CSI and revenue go through the roof, your first step is converting the phone from a liability into an asset. Unlike sales, the Service Department has long ignored...
Fixed-Ops Auto News
air filters

The Profit in Cabin Air Filters

- November 9, 2018
In a time when the media often speaks about air pollution and the health benefits of clean air, it is hard to believe that most people, if they are driving...
Fixed-Ops Auto News
costs

How to Cut Costs and Improve Quality in your Service Department

- November 7, 2018
A well-functioning service department is the lifeblood of any dealership. In many ways, it is the face of your dealership that customers experience more frequently than your sales department. There...
Fixed-Ops Auto News
warranty

Are Manufacturer Add-on Warranties Good for Dealers?

- October 23, 2018
General Motors rolled out a new warranty option on October 15th of this year, that is unlike any extended warranty currently in the market. GM touts that the new warranty...
Fixed-Ops Auto News
NO

Why you want customers to tell you NO in the Service Drive

- October 15, 2018
Something you’ve probably noticed in your Service Drive; Customers almost never come out and say, “Please upsell me.” What’s more, your clients don’t even know they need what you are...
Fixed-Ops Auto News

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