TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%
TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%
TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%

Fixed-Ops

reconditioning

The Importance of Modernizing the Reconditioning Process at Your Dealership – Mike Boyd, Cox Automotive

- October 16, 2019
With used cars expected to play a big part in the 2020 auto market, a modern approach to vehicle reconditioning can shave off days worth of holding costs and get...
Fixed-Ops Auto News
fixed-ops

5 Fixed-Ops Trends to Pay Attention to in Q4 of 2019

- September 27, 2019
As 2019 winds to a close, it is important to recognize trends that are occurring in the world of Fixed-Ops. 2019 has brought many changes and evolutions in the automotive...
Fixed-Ops Auto News
Apprentice Program

How Manheim’s New Apprentice Program is Helping to Tackle the Technician Shortage – Tony Markese, VP of Reconditioning

- September 25, 2019
The challenge for service managers isn’t just finding warm bodies, it’s finding qualified and skilled technicians who are willing to step into open positions. However, some auto industry players are...
Fixed-Ops Auto News
recalls

How to Turn Recalls Into Positive Customer Experiences

- September 24, 2019
Recalls are never good news for customers. At best, it means the added inconvenience of scheduling an appointment, waiting for the repair, and/or leaving their vehicle with the dealership. At...
Sales & Marketing Fixed-Ops
service

5 Tips and Strategies for an Effective Service Department Mentoring Program

- September 18, 2019
Apprenticeship is a concept as old as time. It used to be that the ONLY way to learn a trade was to serve an apprenticeship to a master of the...
Fixed-Ops Auto News
technicians

Three Options to Recruit Techs During the Shortage

- September 13, 2019
The automotive industry’s well-documented technician shortage is a serious concern. For the 76,000 technician positions that are vacated annually, whether technicians changing industries or to retire, only 39,000 new techs...
Fixed-Ops Auto News

Try Performing A Basic Service Inspection Immediately, Then Prioritizing Work Your Customer Needs

- September 9, 2019
Every customer who pulls into your service department deserves to know the overall condition of their vehicle, each time he or she visits. As a matter of safety, a check...
Fixed-Ops Auto News
Lee Harkins

Usher in the Next Generation of Service Technicians with These Proven Strategies – Lee Harkins, M5 Management Services

- September 5, 2019
According to NADA, the auto retail industry needs to fill and replace 76,000 technician jobs each year in order to offset the pace of industry growth. And with baby-boomers beginning...
Fixed-Ops Auto News
service department

Five Critical Marketing Tactics to Get More Customers Visiting Your Service Department

- September 4, 2019
By 2020, the collective money that consumers will spend on aftermarket parts and services is expected to grow to $722.8 billion. One primary reason for this large number is that...
Sales & Marketing Fixed-Ops
technician

How BMW and Manheim Are Working to Alleviate Technician Shortage

- August 22, 2019
Back in June, Michele Boyarsky of The Engine Block reported that there is a growing shortage of auto technicians that is “alarming and worth your attention.” According to the National...
Fixed-Ops Auto News

Latest Articles

Weekly roundup: Canada stands firm on trade, Ford F-Series and SUV sales rise, Toyota raises earnings forecast
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Weekly roundup: Canada stands firm on trade, Ford F-Series and SUV sales rise, Toyota raises earnings forecast

AI, EVs and hybrids are changing automotive retail
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The fuel economy fight nobody is talking about BUT you pay for!
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Audi expands Georgia plant plans, Sonic boosts EchoPark marketing, 2027 Volkswagen Atlas upgrades
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2027 Volkswagen Atlas: More power, better MPG and a premium upgrade
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2027 Volkswagen Atlas: More power, better MPG and a premium upgrade

Building stronger dealership teams through trust and accountability
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Building stronger dealership teams through trust and accountability

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