TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%
TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%
TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%

Fixed-Ops

EVs

How to Make Up For Lost Profits in Your Service Department as Consumers Shift to EVs – Steve Finlay, WardsAuto

- March 5, 2019
0 When electric vehicles become more popular and mainstream, dealers worry that their fixed-ops departments will be the ones to suffer. With simpler propulsion systems and 40 percent fewer parts, EVs...
BDC

How to Build a Successful Service BDC Model and Increase Sales – Sarah Vantine, Scott Clark Auto Group

- February 28, 2019
With almost all car shopping done in the virtual space, dealers are seeing an increased value in their BDC. With this success, it looks like more and more dealerships are...
service technician

Are You Prepared for the Approaching Service Technician Shortage?

- February 26, 2019
The automotive industry is running toward a problematic shortage. According to information from the US Bureau of Labor Statistics, by 2026, the automotive repair industry will need 46,000 more service...
service technician

NADA Sets Out to Develop Next Generation of Dealership and Diesel Service Technicians

- February 4, 2019
It’s a simple matter of math. Every year, approximately 76,000 service technician jobs open up in the auto industry as workers retire and new jobs develop. At the same time,...
repair

Consistent Repair Updates Make for a Better Customer Experience

- January 28, 2019
Generally speaking, customers don’t like visiting an auto repair facility. At best it means taking time out of a busy day for routine maintenance, and at worst it means costly...
overnight repair

Pros and Cons of Running an Overnight Repair Shop at Your Dealership

- January 23, 2019
We live in a world of instant gratification. Our time has been dreamed about for generations. Smart phones put most of the world’s knowledge right at our fingertips. E-Commerce makes...
service lane

Cox Automotive Shows Where Dealers Can Improve in Service Lane

- January 11, 2019
According to Kurt Stephan of Dealer Marketing, service and parts make up between 40% and 45% of a dealer’s profits, meaning the service department is crucial to a dealership’s long-term...
customer-centric

How to Become More Customer Centric at Your Dealership – Jim Roche, Xtime

- January 4, 2019
The quality of your customer’s overall experience in the service department can have lasting consequences on your dealership; good or bad. In anticipation for this year’s changes in the automotive...
aftermarket

Is Your Dealership Capitalizing on the Multi-Billion Dollar Automotive Aftermarket Industry?

- December 28, 2018
According to Wikipedia, the United States automotive aftermarket was estimated to be worth $318.2 billion in 2013 and contributed more than 2.3% to GDP. These numbers have risen since then...
recon process

How to Revamp Your Dealership’s Recon Process – Dennis McGinn and Jeff Dantzler

- December 20, 2018
The efficiency of your dealership's recon process affects more than just your fixed-ops department. From dealer margins to the overall competitiveness of your store, there are many reasons why your...

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