How your service department can improve the trade-in process
The vehicle trade-in process has evolved a lot over time. One of the biggest changes is that there used to be a lot more room for error. In the past,...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Fixed-Ops
Capitalizing on the rise in consumer demand for service – Jeff Cowan
If dealers are not having record-breaking months in their service departments at this moment in time, then they are doing something wrong. While industry endures the COVID-19 pandemic, consumers are...
Low-budget marketing tips for your service department
It’s widely accepted knowledge that only 45 percent of customers remain loyal to their dealership’s service department within the first two years of vehicle ownership. Like any relationship, work is...
Three-tier approach to long-term service department growth
A successful long-term service growth strategy is really just about taking care of the customer. In order to grow, you need to retain the customers you do have, get them...
How Dealers Can Use Fixed Ops to Maximize Customer Lifetime Value
When most people think of a dealership's automotive sales, much of the emphasis is put on cars. Nevertheless, the service and parts departments and their impact on automotive dealership sales...
Service Manager Christa Collins on Training New Fixed-Ops Hires from Scratch
What separates one service department from the next? Some may say the service technicians and the work they do. Today we’ll learn about a training program that Christa Collins, Service...
How Dealer Body Shops Can Navigate the Restart
In April 2020, traffic volumes across the US were reduced by 30 to 60 percent as COVID-19 restrictions kept much of the public at home. As a direct result, fewer...
How Dealers Can Streamline Pickup and Drop-off for Service
The effect of the novel coronavirus has yet to recede in the United States, and the overall consumer sentiment among Americans is split between anxious and confident. In addition to...
Is Your Dealership Charging for Service Pickup and Delivery?
Retail automotive trends are constantly shifting so it’s important to stay up-to-date with the latest information and data so you don't miss out on any opportunities. Joining us with the...
Volvo Car USA Encouraging Tech Careers with Free Tools
Technicians have been a rare commodity for years, spurring companies like Manheim to begin developing apprentice technicians in new and creative ways. However, entrants into the industry can soon discover...
