Are fixed operations financing options necessary?
According to AAA, the average vehicle service invoice cost is now between $500 and $600 in the US. That pricing has been exacerbated by the pandemic where, despite historically low interest rates...
TSLA378.05019.83%
GM89.6503.49%
F12.5250.085%
RIVN14.0100.4%
CYD20.6600.66%
HMC35.8400.06%
TM218.5102.32%
CVNA76.2602.69%
PAG212.7900.43%
LAD310.8002.03%
AN186.0602.06%
GPI268.4607.11%
ABG210.2207.57%
SAH63.1501.44%
TSLA378.05019.83%
GM89.6503.49%
F12.5250.085%
RIVN14.0100.4%
CYD20.6600.66%
HMC35.8400.06%
TM218.5102.32%
CVNA76.2602.69%
PAG212.7900.43%
LAD310.8002.03%
AN186.0602.06%
GPI268.4607.11%
ABG210.2207.57%
SAH63.1501.44%
TSLA378.05019.83%
GM89.6503.49%
F12.5250.085%
RIVN14.0100.4%
CYD20.6600.66%
HMC35.8400.06%
TM218.5102.32%
CVNA76.2602.69%
PAG212.7900.43%
LAD310.8002.03%
AN186.0602.06%
GPI268.4607.11%
ABG210.2207.57%
SAH63.1501.44%
Fixed-Ops
How to position your fixed ops department for maximum success in 2021 – Ted Ings, Fixed Ops Roundtable
Fixed-ops practices in 2021 look a lot different than they ever have before. Here to talk about the fixed ops strategies that have evolved since the start of the pandemic...
Five types of customer data that you should take from fixed ops
According to Cox Automotive, 49% of a dealership's profits come from the service department. It's clear that fixed ops have evolved into a significant profit center for car dealers. However, it can also be...
Tesla adds collision repair to its service department
Tesla service centers have been limited in repair capabilities to this point. However, that’s about to change. In an alert sent out to customers, Tesla announced that its service centers...
Seamless mobile experience in service a customer expectation in 2021
Smartphone use in the United States has increased in recent years to 81% of the total population. For those earning more than $50,000 annually, smartphone ownership increases to well above...
Cox Automotive expands its Pivet network with the acquisition of Dickinson Fleet Services
Cox Automotive recently announced its acquisition of Dickinson Fleet Services, one of the country's leading mobile maintenance providers for medium and heavy-duty trucks as well as trailers. This investment significantly...
Massachusetts right to repair update adds challenge for auto dealers
On Nov 3, voters in Massachusetts were casting ballots for more than just their choice of presidential candidate. Also included on the ballot was Question 1, the “Right to Repair...
Is your dealership capitalizing on the revenue opportunities from service recalls?
On today’s show, we’re pleased to host a special Kelley Blue Book roundtable featuring Jade Terreberry, Director of Analytics for Cox Automotive, and Juan Flores, Senior Director of Product Management for Kelley Blue Book. to...
Tips for dealers to do pickup and delivery well
You've heard your customer's responses and requests. Logic alone would tell you that consumers consider pick-up and delivery services important when it comes to their auto's maintenance.
Many consumers working from...
Tips for adding ownership value, loyalty in an increasingly digital industry
In Cumming, Georgia, John Edwards and his wife, Lauren Sanchez have set Dec 12 as the first Saturday class at their service shop. Their independent repair facility will host classes that teach...
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