TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%
TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%
TSLA358.22014.53%
GM86.160-3.17%
F12.440-0.09%
RIVN13.6100.32%
CYD20.000-0.01%
HMC35.780-0.48%
TM216.190-1.92%
CVNA73.5701.49%
PAG212.3600.16%
LAD308.770-7%
AN184.000-4.12%
GPI261.350-5.15%
ABG202.650-4.38%
SAH61.710-1.09%

Fixed-Ops

parts

The cost of obsolescent parts for a car dealer

- May 18, 2021
According to the NADA, an average-sized dealership is sitting on $50,000 worth of parts that haven’t moved in a year. Think of what could actually be done with that $50,000....
recall

Recall repairs stand out as an opportunity for auto dealers

- April 29, 2021
According to data from CARFAX, the number of vehicles on the road with open recalls declined by 5% in 2020. However, more than 53 million vehicles continue to operate on...
Don Reed

How consistent processes can increase revenue in the service department – Don Reed

- April 28, 2021
Dealers are beginning to see increased profits and revenues in their service and parts division. Today on CBT News, host Jim Fitzpatrick is joined by fixed-ops expert Don Reed, CEO...

2021 Vehicle Health Index unveils opportunities for fixed ops

- April 26, 2021
Drivers who experience a Check Engine light lose trust in their vehicle. But due to the pandemic, many vehicle owners have held onto their cars for longer than normal due...
service

Navigating the service department through the chip shortage

- April 22, 2021
By now, automobile manufacturers around the world have been affected by the semiconductor chip shortage that originated during the pandemic. Assembly lines have ground to a halt or have been...
service department

How to maximize employee performance in the service department – Michael Roppo

- April 21, 2021
Has the pandemic had an impact on employee performance in the service department of automotive dealerships? Today on CBT News, Michael Roppo joins the show to discuss maximizing employee performance...
fixed-operations - John Fairchild

What should car dealers look for when hiring fixed-operations employees? – John Fairchild

- April 8, 2021
Today on CBT News, host Jim Fitzpatrick is joined by John Fairchild, President of Fairchild Automotive Solutions. Fairchild specializes in retail automotive training and improving every area of dealership fixed-operations. Fairchild...
fixed ops revenue

Is your car dealership missing opportunities for fixed ops revenue?

- April 1, 2021
While your car dealership is focused heavily on scheduled maintenance and repairs, you might be missing some valuable revenue opportunities. Increase your fixed ops revenue with these four simple steps.   1....
tire

Three strategies to maximize tire sales in 2021

- March 26, 2021
After a difficult year for the auto industry, 2021 has brought renewed prospects of real recovery.  Americans’ driving habits are beginning to return to normal, as confirmed by our recent...
customers

How to influence dealership customers to return for service appointments

- March 17, 2021
Prior to the COVID-19 pandemic, only 30% of customers surveyed by Cox Automotive stated that they’ve serviced their vehicles at the dealership in the previous year. Keeping customers coming back...

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