2021 Vehicle Health Index unveils opportunities for fixed ops
Drivers who experience a Check Engine light lose trust in their vehicle. But due to the pandemic, many vehicle owners have held onto their cars for longer than normal due...
TSLA333.8402.96%
GM89.2651.305%
F14.1250.125%
RIVN16.370-0.02%
CYD46.8650.715%
HMC31.710-0.01%
TM189.6200.84%
CVNA71.480-2.68%
PAG217.0350.765%
LAD381.1901.35%
AN209.0800.99%
GPI267.9302.81%
ABG210.730-0.03%
SAH80.3400.32%
TSLA333.8402.96%
GM89.2651.305%
F14.1250.125%
RIVN16.370-0.02%
CYD46.8650.715%
HMC31.710-0.01%
TM189.6200.84%
CVNA71.480-2.68%
PAG217.0350.765%
LAD381.1901.35%
AN209.0800.99%
GPI267.9302.81%
ABG210.730-0.03%
SAH80.3400.32%
TSLA333.8402.96%
GM89.2651.305%
F14.1250.125%
RIVN16.370-0.02%
CYD46.8650.715%
HMC31.710-0.01%
TM189.6200.84%
CVNA71.480-2.68%
PAG217.0350.765%
LAD381.1901.35%
AN209.0800.99%
GPI267.9302.81%
ABG210.730-0.03%
SAH80.3400.32%
Fixed-Ops
Navigating the service department through the chip shortage
By now, automobile manufacturers around the world have been affected by the semiconductor chip shortage that originated during the pandemic. Assembly lines have ground to a halt or have been...
How to maximize employee performance in the service department – Michael Roppo
Has the pandemic had an impact on employee performance in the service department of automotive dealerships? Today on CBT News, Michael Roppo joins the show to discuss maximizing employee performance...
What should car dealers look for when hiring fixed-operations employees? – John Fairchild
Today on CBT News, host Jim Fitzpatrick is joined by John Fairchild, President of Fairchild Automotive Solutions. Fairchild specializes in retail automotive training and improving every area of dealership fixed-operations.
Fairchild...
Is your car dealership missing opportunities for fixed ops revenue?
While your car dealership is focused heavily on scheduled maintenance and repairs, you might be missing some valuable revenue opportunities. Increase your fixed ops revenue with these four simple steps.
1....
Three strategies to maximize tire sales in 2021
After a difficult year for the auto industry, 2021 has brought renewed prospects of real recovery. Americans’ driving habits are beginning to return to normal, as confirmed by our recent...
How to influence dealership customers to return for service appointments
Prior to the COVID-19 pandemic, only 30% of customers surveyed by Cox Automotive stated that they’ve serviced their vehicles at the dealership in the previous year. Keeping customers coming back...
How to improve compliance in your auto dealership’s service department
When you discuss automotive compliance, you automatically think about regulations over the F&I department or with selling new cars. However, there are just as many regulations and rules in the...
3 ways to improve your auto dealership’s service advisor turnover
In the NADA Dealership workforce survey, it was revealed that two of every five service advisors would leave during the year. With a near 40% turnover rate, this is one of the...
Ensure your technicians feel appreciated for increased productivity
Dealership culture tends to take the technicians for granted and overlooks many of their efforts, but this isn’t the way to retain mechanics. According to Career Explorer, automotive service technicians...
