Why better listening in F&I is important to increasing PVR, CSI
Most sales gurus will tell you that the pitch matters, the right questions matter, and that the ‘consultative sale’ is critical to high performance in F&I. But there is something...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
F&I
An F&I early touch is the most profitable transaction
The F&I department is under constant pressure to increase profitability while enhancing the buying experience for the customer. The dealer wants increases in PVR and F&I product counts to fuel...
5 of the biggest issues facing the F&I office today and how to cope with them – Audrey McKinley
F&I departments are facing a unique set of challenges in today’s marketplace. While many dealers have recently made strong investments in digital retailing due to the COVID-19 pandemic, the digital...
The Market Remains Uncertain but Your Margins Don’t Have to Be
Henry Ford famously said, “Don’t find fault, find a remedy.” This is exactly what dealerships have been doing since post-World War II when they first encountered margin compression. It was...
3 ways data analytics can help your F&I staff
As the markets start waking up from their COVID-19 slowdown, F&I departments are also trying to get back in the groove they were in before all of this started in...
OfferLogix EVP Aaron Bickart on the importance of transparent finance solutions for car dealers
Joining us today is Aaron Bickart, executive vice president and general manager of OfferLogix, to discuss the marketplace today in regards to the vehicle, the customer, and the monthly payment....
How Glassman Auto Group took a more digitized approach to the sales process
Recently Cox Automotive chief economist, Jonathan Smoke, and his team gave their third-quarter update and the new car SAAR is now forecasted at 15.5 million units. It’s safe to say...
How F&I can play a part in increasing customer retention
“How do we keep ‘em coming back?”
It’s a very important question for anyone working at a dealership.
Customer retention is one of the most important priorities throughout dealership operations. Service, parts,...
Conducting customer interviews online to discuss F&I options
It’s time to face a new reality. Offsite deliveries aren’t going anywhere anytime soon. COVID-19 has forever changed the way car dealers do business, quite possibly forever if not for...
Four F&I tips to prepare for uncertain times ahead
We are over five months into the COVID-19 and it seems that it’s not done with us yet. As the car industry has been slowly coming back to life over...
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