Finding the bright spots for F&I during COVID-19
We are always looking for silver linings when things are going haywire in life. The last 6 months navigating the COVID-19 crisis as a nation is no exception. Every day...
TSLA418.450-5.25%
GM83.2201.52%
F15.365-0.345%
RIVN18.120-0.15%
CYD58.1600.49%
HMC27.9300.22%
TM179.500-0.72%
CVNA66.2102.56%
PAG171.610-0.27%
LAD290.600-0.07%
AN188.140-2.11%
GPI305.430-0.32%
ABG190.1503.23%
SAH84.3201.03%
TSLA418.450-5.25%
GM83.2201.52%
F15.365-0.345%
RIVN18.120-0.15%
CYD58.1600.49%
HMC27.9300.22%
TM179.500-0.72%
CVNA66.2102.56%
PAG171.610-0.27%
LAD290.600-0.07%
AN188.140-2.11%
GPI305.430-0.32%
ABG190.1503.23%
SAH84.3201.03%
TSLA418.450-5.25%
GM83.2201.52%
F15.365-0.345%
RIVN18.120-0.15%
CYD58.1600.49%
HMC27.9300.22%
TM179.500-0.72%
CVNA66.2102.56%
PAG171.610-0.27%
LAD290.600-0.07%
AN188.140-2.11%
GPI305.430-0.32%
ABG190.1503.23%
SAH84.3201.03%
F&I
How to raise your PVR in one simple step
Every F&I department has metrics it must meet every month and, in some cases, every day. They include penetration levels per product, CSI scores, and chargeback rate, among others.
The big...
How to increase your F&I gross and offer more affordable auto loan payments to customers
On today's show, we're pleased to welcome back David Engelman, Chief Executive Officer at SMART Payment Plan. We last spoke to Engelman on the CBT stage at the 2020 NADA...
How to engage more effectively with consumers and build trust during transactions
In the latest episode of F&I Today, Lloyd Trushel joins Jim Fitzpatrick to discuss the latest F&I trends across the industry. Trushel is an F&I coach, co-Founder of Consator Group,...
Non-dealer digital loan origination options attracting more shoppers
An increasing number of car shoppers are securing financing options through digital loan originations outside of the dealer’s purview, according to new J.D. Power research. The 2020 U.S. Consumer Financing...
How to provide consumers with consistent and transparent pricing options on all media platforms – Aaron Bickart, OfferLogix
Today, we're pleased to welcome back Aaron Bickart, executive vice president and general manager of OfferLogix to discuss the importance of transparent transactions, which are highly valued by consumers. OfferLogix is...
Why better listening in F&I is important to increasing PVR, CSI
Most sales gurus will tell you that the pitch matters, the right questions matter, and that the ‘consultative sale’ is critical to high performance in F&I. But there is something...
An F&I early touch is the most profitable transaction
The F&I department is under constant pressure to increase profitability while enhancing the buying experience for the customer. The dealer wants increases in PVR and F&I product counts to fuel...
5 of the biggest issues facing the F&I office today and how to cope with them – Audrey McKinley
F&I departments are facing a unique set of challenges in today’s marketplace. While many dealers have recently made strong investments in digital retailing due to the COVID-19 pandemic, the digital...
The Market Remains Uncertain but Your Margins Don’t Have to Be
Henry Ford famously said, “Don’t find fault, find a remedy.” This is exactly what dealerships have been doing since post-World War II when they first encountered margin compression. It was...
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