TSLA392.920-25.53%
GM81.900-1.32%
F14.735-0.605%
RIVN16.360-1.76%
CYD56.940-1.22%
HMC26.685-1.25%
TM177.225-2.275%
CVNA65.450-0.74%
PAG170.080-1.53%
LAD286.520-4.08%
AN186.050-2.09%
GPI307.1301.7%
ABG189.045-1.105%
SAH81.570-2.75%
TSLA392.920-25.53%
GM81.900-1.32%
F14.735-0.605%
RIVN16.360-1.76%
CYD56.940-1.22%
HMC26.685-1.25%
TM177.225-2.275%
CVNA65.450-0.74%
PAG170.080-1.53%
LAD286.520-4.08%
AN186.050-2.09%
GPI307.1301.7%
ABG189.045-1.105%
SAH81.570-2.75%
TSLA392.920-25.53%
GM81.900-1.32%
F14.735-0.605%
RIVN16.360-1.76%
CYD56.940-1.22%
HMC26.685-1.25%
TM177.225-2.275%
CVNA65.450-0.74%
PAG170.080-1.53%
LAD286.520-4.08%
AN186.050-2.09%
GPI307.1301.7%
ABG189.045-1.105%
SAH81.570-2.75%


F&I

Pete MacInnis discusses a recent study on Inside Automotive, revealing consumer demand for more quote information online.

Survey finds payment quotes often inaccurate, dealers struggle to meet consumer demands – Pete MacInnis

- January 16, 2024
In the latest episode of Inside Automotive, Pete MacInnis, CEO of eLEND Solutions, joins us to discuss the most recent study conducted by eLEND regarding consumers wanting more car loan...
Today, we explore two of the most common F&I mistakes that can happen at any dealership whether with a veteran or a rookie F&I manager.

Don’t wait to correct F&I mistakes–acting quickly benefits everyone

- January 9, 2024
With so many people involved in every car deal, there are several ways that things can go sideways. Between sales, F&I, delivery, etc…breakdowns can occur at any stage in the...
There are some easy ways to both be sure current staff is well versed in compliance and that your new hires are too.

F&I checklist and tips for better compliance

- December 27, 2023
Every F&I manager has that thing that’s a perpetual thorn in their side. That thorn is compliance. It’s probably unfair to describe compliance so negatively but it becomes tedious when there...
Jonathan Jordan and Zach Williams join Driving Solutions to show how JM&A Group's Virtual F&I solution can improve the car-buying experience.

How virtual F&I improves the in-store car-buying experience

- December 19, 2023
Throughout the year, dealership financing and insurance (F&I) departments have been navigating tough issues from high interest rates to increased frustrations with the car-buying experience. Going into 2024, dealers will...
Woman choosing a car in a car showroom during the F&I experience

More showing, less selling leads to a better F&I experience

- December 19, 2023
When it comes to the F&I experience, no car buyer wants to be given the fast-talking, hard sales pitch to get them to buy a VSC or appearance protection for...
Cross training can provide benefits for both departments, including empathy, better deals and stronger hiring.

3 reasons why it’s important to cross train sales & F&I

- December 13, 2023
Cross training in any business setting is always looked at as an important part of helping the entire team not only understand more about what one person or team must...
Auto loan access declined in November disrupting months of recovery, as lenders, consumers and dealers grappled with economic challenges.

Auto loan access hits speed bump in November after months of recovery

- December 11, 2023
Auto loan access declined in November after multiple months of improving conditions, according to Cox Automotive's Dealertrack Auto Credit Availability Index. After hitting a peak in the summer of 2022, auto...
closing, financing and insurance

Closing in F&I starts with a strong opening

- December 6, 2023
Most salespeople judge their entire career by how good of a closer they are. In F&I specifically, closing more deals with higher rates and products is everything and most know...
When it comes to the car buying experience, the way consumers shop monthly payments reflect the changing landscape of auto financing.

It’s all about the perfect payment

- November 30, 2023
There’s nothing about paying bills that consumers like, so it follows that the easier and cheaper and most penny perfect they are to pay, the better, right? KISS! The U.S. Navy...
Being ready to identify fraud from the beginning of a customer interaction helps protect your store and maintain relationships with lenders.

Tips to help spot identity and income verification fraud

- November 28, 2023
With the gloomy economic forecasts that are flooding every media outlet daily, criminals are finding an easier environment to be able to pull off different types of fraud in dealerships...