Friday, January 21, 2022

Consider Cross-Training For the F&I Process

You don’t want hybird car sales reps, so consider a change in the F&I process. BY MARK TEWART Doesn’t it make more sense to let them handle any issue your customer has with buying a car, loan or insurance for the F&I process? There are two things we know for sure in the dealership business. […]
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Mark Tewart
Mark is a sales expert and professional speaker, trainer, consultant, entrepreneur and author of the best seller “How to Be a Sales Superstar – Break All the Rules and Succeed While Doing It.” He has a 27-year career ranging from sales to becoming an executive manager at age 27, to founder and president of four successful companies. He is a professional member of the National Speakers Association and the Author’s Guild. Visit his website at

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