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How car dealers can ensure F&I stays relevant in modern retailing...

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Technology has played a large part in the innovation we've seen across the industry since the onset of the pandemic a few short years...
f&i process

Enhancing the Customer Experience: Five Ways to Speed Up the F&I...

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According to a 2016 Car Buyer Experience Survey, buyers were least satisfied with the long purchasing process. Interactions with the F&I department came in...
Modernizing F&I process

Modernizing Your F&I Process

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Mark invites Ron Whittaker, Sales Manager at Joseph Airport Hyundai in Dayton, Ohio, to talk about how they've benefitted form a more modernized, improved...
F&I process

Consider Cross-Training For the F&I Process

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You don't want hybird car sales reps, so consider a change in the F&I process. BY MARK TEWART Doesn’t it make more sense to let them...