Don’t Make Your Customers Feel Uncomfortable
Like it when customers get in your face? Of course not. Then why do some salespeople crowd customers during the greeting? It happens, but Paul says it doesn’t have to...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Tips & Training
The Importance of Wearing a Name Tag
When you meet your customers, they aren't really listening to you. Instead, they're figuring out whether or not you're trustworthy. On today's Tip of the Day, David Lewis explains the...
How to Handle the “Best Price” Inquiry From Customers
In today's Tip of the Day, Mark Tewart gives you tips on how to handle the best price inquiry from customers.
VIDEO TRANSCRIPTION:
Today I want to talk to you about how...
Voicemail: Say It Twice
When leaving a voicemail, David Kain suggests saying your name, phone number, and the name of your dealership two times to make it easier on your guest while also getting...
Be More Productive By Planning Your Day
On Today’s Tip of the Day, Mark explains that there are 2 types of people. Find out which you are and how you can be more productive by planning your...
Be More Productive By Planning Your Day
On Today’s Tip of the Day, Mark explains that there are 2 types of people. Find out which you are and how you can be more productive by planning your...
Over Engineering in Your CRM
We sometimes have too much engineering in our CRMs. In fact, David says some dealerships don’t concentrate on certain tasks being done properly. See how to avoid that from happening.
VIDEO...
How To Sell More Alignments In Your Service Department
Have your Service Advisors been trained on tire wear? Becky explains how a well-trained staff could add 20+ alignments a week in today's Tip of the Day.
Feature Benefit Selling by Mark Wahlberg
Today's CBT Automotive sales tip of the day is brought to you by the newest Columbus Ohio car dealer, Mark Wahlberg. Take a look!
Explaining Vehicle Maintenance to Females
Females make up over 65% of your daily service department customers, and their buying habits and decision making is vastly different from the average male customer's. Why use the same...
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