After a couple years, customers often forget the salesperson who sold them their car unless they are reminded every few months. One way of reminding them is by suggesting an oil change every 6-12 months. Hear why David suggests being your customers’ liaison and how it can help with customer retention.
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In the rapidly changing retail automotive landscape, dealership leaders often feel overwhelmed with daily tasks such as managing inventory turnover, monitoring service bay utilization and meeting monthly sales quotas. However,...
Too many business leaders manage their organizations from behind a desk, spending more time tracking past performance than shaping future strategy. According to Leadership Expert and LearnToLead President Dave Anderson,...
On the latest episode of Lessons in Leadership, Leadership Expert Dave Anderson recounts the eighth trait in his “15 commandments for Organizational Peak Performance” series, highlighting that top-performing dealers build...
Good dealerships and great ones often look similar on paper, but the difference shows up in the details, according to one of football's most decorated team builders.
Scott Pioli spent 27...