Most dealers view their CRM as a technology solution that’s designed to improve processes or as a way to communicate with customers. While this is correct, your CRM is a...
In a show of optimism, auto shares rose following President Trump’s announcement of a new trade deal between the US, Canada, and Mexico on Monday. The agreement, if adopted, serves...
Kansas City, Mo, October 3, 2018 – NCM® Associates has acquired Canadian-based TSI Auto Solutions, effective Sept. 28, 2018, furthering its growth, diversification, and client support strategy.
With this merger, NCM,...
Many service advisors have the tendency to pre-qualify customers before they've even made their official greeting. On this week's episode of the Weekly Tune-Up, Becky shares her thoughts on why...
Today on CBTNews.com - Tuesday, October 2nd, 2018:
Incorporating Your CRM with Your Phone Process to Capitalize on Leads - Mike Haeg
Every dealer knows it costs hundreds of dollars just to...
Learning, professional development, and networking are vital parts of career growth. This goes for all professions, but this especially rings true for automotive professionals. Trends in the automotive industry are...
ATLANTA, October 2, 2018 — Contact At Once!, the automotive division of LivePerson, Inc. (NASDAQ: LPSN) today announced its customers are now able to use Apple Business Chat, a new...
In this segment of CBT News, Jim Fitzpatrick sits down with Wesley Miller, Director of dealership sales and Therese Aleman, Senior Director of marketing at Contact At Once!, a leading customer engagement,...
Despite CEO Elon Musk having quite a bit of legal trouble lately, Tesla has released some good news - the company’s delivery number for Q3 was 83,500. This equaled about...
Today on CBTNews.com - Monday, October 1st, 2018:
6 Things to Prepare Your Dealership for a Strong Year in 2019 - Mark Tewart
Joining Jim Fitzpatrick on today's CBT News segment is...