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Chanell Turner

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Investigative Journalist for CBT News
Facebook

Facebook Launches Two New Marketing Tools to Help Dealers

For years, Facebook has recognized the impact and influence it has on the interactions between car dealers and potential car buyers. The social media...
social media

Five Ways to Figure Out What Social Media Platform is Right for Your Dealership

When selecting a social media strategy, one of the first significant decisions to make is which platforms you will invest time in. Many make...

April’s Auto Sales: Upswing in Luxury Vehicle Demand

March was deceptively positive. The month had a slightly stronger showing than analysts originally predicted. While most automakers floundered, the month ended with a...
technologies

Four Automated Technologies that can Make Life Easier at Your Dealership

Did you ever wish you could clone yourself or someone on your team? It would give you an extra set of hands, as well...
statistics

Dealership Statistics That Every Dealer Should Know

It’s so easy to get caught up in the daily grind of the workday at your dealership. Each day brings new opportunities to improve...
2019 Women's Car Buying Report

2019 Women’s Car Buying Report

The 2019 Women's Car Buyer Report from JoinWomenDriver.com and SurveySpark shows the growing influence women are having on car buying. Over the years, women have...
automotive sales

March Signifies a Rocky End to 2019’s First Quarter Automotive Sales

March is 2019’s first indicator that the tide is changing regarding automotive sales trends. Marketing research firm, J.D. Power revealed that first-quarter sales for...
partnership

“Partnership” is the New Automotive Industry Buzzword

When it comes to the future of the automotive industry, the word “partnership” is starting to enter the conversation. In the past, automakers...
car buyers

Six of the Most Innovative Current and Upcoming Connected Car Features

The days of just using your car to get from Point A to Point B are over. Today, cars are not only collections of...
management

Unlock Your Team’s True Potential: Four Ways to Optimize Your Management Style

When we think of business development today, one word comes to mind: disruption. From technology to the entrance of a new generation of workers,...
infotainmentvideo

Build Brand Loyalty By Utilizing This Training Strategy – Paige Donnelly, Emerald Infotainment Specialists

 Paige Donnelly, Founder of Emerald Infotainment Specialists, joins CBT News to discuss how salespeople can help their customers to better understand vehicle infotainment systems...
diversity

How to Promote Diversity and Inclusion in Your Dealership

There are numerous headlines across print, online and social media platforms addressing the pros of diversity in the workplace. This goes beyond simply meeting...
stressed

Fifty-Nine Percent of Employees are Stressed, Here’s How to Beat It at Your Dealership

A 2017 StressPulseSM Survey, released by ComPsych, found that 59 percent of their employee respondents reported dealing with high levels of stress. Unfortunately, workplace...
video

Surprise and Delight: A Great Customer Service Concept. Or Is It? – Shep Hyken,...

 When talking about customer experience, every business owner has probably heard the phrase “surprise and delight your customer”. While this might seem like common...
trend

Trend Watch: What Dealers Can Expect in the Next Five to Ten Years

What can auto dealers likely expect for the next five to ten years of the automotive industry? Well, looking at the data, two words...

Creating a Business Development Culture

On this week's episode of Kain & Co., David Kain talks about why you should create a business development culture at all levels throughout...

How to Evaluate The Value of Your Third-Party Classified Partner

Do auto dealers need third-party classified marketplaces? Brian Pasch discusses how you can evaluate the value of your third-party classified partner on today's episode...

What Does Digital Retailing Have To Do With F&I?

On this week's episode of F&I Today Becky Chernek talks about digital retailing and what it has to do with F&I. Why should you...

The Power of Consistency

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about the value and the power of consistency....