Home Authors Posts by Chanell Turner

Chanell Turner

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Investigative Journalist for CBT News
conferences

Five Upcoming Automotive Industry Conferences You Should Attend

Learning, professional development, and networking are vital parts of career growth. This goes for all professions, but this especially rings true for automotive professionals....
generation z

How Your Dealership Can Prepare for Generation Z Car Buyers

Preparing for millennials has been the focus of most companies out there, and with good reason. These individuals are 30 percent of the population,...
hurricane florence

Hurricane Florence Hits the Southeast: What Can We Expect for the Automotive Industry?

The past few weeks have been a rollercoaster when it came to tracking Hurricane Florence’s arrival to the lower Southeast of the United States....
CRM

Five Reasons Why CRM Systems are Vital for Your Dealership

Do you remember the last time a potential car buyer came into your dealership and left empty-handed? What was the response of your team?...
video sharing

Sharing Auto Repair Videos To Build Trust Between Technician And Customer

When it comes to customer retention, servicing is one of the primary tools dealerships can use to keep customers coming back after they have...
Milennial

The 60 Percent: How to Fight High Dealership Turnover to Retain Millennials

While it is true that good help is hard to find, some would argue that it is even more challenging to keep it. If...
August

Defied Expectations, Rising Prices, and High Consumer Confidence Define August

There has been much speculation about how the rest of 2018 would shape up when it came to auto sales. Many signs have pointed...
search engine

What is SEO and How Can You Harness Its Power to Increase Car Sales?

Search Engine Optimization (SEO) is a concept you may have heard your marketing team discuss or throw around. As a dealership owner, you have a...
disruption

The Age of Disruption: Five Automotive Industry Trends Dealers Should Begin to Prepare For

In today’s world, the automotive industry is far from business as usual. A lot has happened in the past few years to make the...
service technicians

Four Ways Dealers Can Prepare Their Service Technicians for Advanced Technologies Within Cars

Service technicians have never had an easy job. Depending on the car, the service needs, and potential accident damage, technicians have their work cut...
accounting

Dominate Year-End Accounting at Your Dealership

Submitting year-end accounting can be a difficult and time-consuming process for dealers. From completing W-2s and 1099s to processing 1095-Cs, the list of forms...
theory of 5video

Use The Theory of 5 to Promote Success in Your Dealership – Chris Saraceno,...

Every dealership is only as strong as their leader and being a good leader means positively adapting to a changing work environment. On today’s...
Nissan

New Leadership for Major OEM

As predicted, Nissan's investigation into the alleged Carlos Ghosn scandal has now made its way to the United States. Hans Greibel of Automotive News...
tax season

Your Dealership Could Sell More Cars During Tax Season Than You Would Imagine

Let’s face it: taxes are rarely anyone’s favorite topic. Few people look to tax season with anticipation, with the exception of accountants… and dealerships? That’s...
vehicle inventoryvideo

Combating Rising Interest Rates, Managing Vehicle Inventory, and Reducing Your Margin Compression – Brian...

Every dealer knows that as your vehicle assets depreciate, your profit margins begin to shrink. The two major causes of inventory depreciation? Age and...

Finding Your Drive to Succeed

Go to work ready to make a difference for your customers. Don't settle for average. Do you have the drive it takes to succeed...

Slowing Down in the Service Process

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how slowing down in the beginning of the...

Kerrigan Report: December Capped Off Another Strong Year for Auto Sales

Thanks so much for joining us today for the Kerrigan Market Update. We’re joined today by Erin Kerrigan, founder and managing director of Kerrigan...

Accountability: Achieving More Clarity by Giving More Feedback

On this week’s episode of Hard Truths with Dave Anderson, Dave continues his conversation about accountability, particularly about clarity. Once you have clarity as a manager,...