Home Authors Posts by Chanell Turner

Chanell Turner

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Investigative Journalist for CBT News
electric vehicles

Five Ways Dealers Can Become EV Leaders Before 2025

In part two of our three part series on Electric Vehicles, we take a look on how your dealership can become a EV Leader...
Uber

Uber Autonomous Car Death Reinforces Doubt About Fully Autonomous Vehicles

On March 18th at approximately 10 pm, a pedestrian was killed by a fully autonomous Volvo XC90 SUV managed by Uber in Tempe, Arizona....
electric vehicle

Becoming an Electric Vehicle Leader: Will Your Dealership be Ready to Handle EV Sales...

Picking the right consumer trend to follow can be as challenging as hitting the lottery. Who knows when a pattern is going to become...
brand loyalty

Automotive Brand Loyalty: Why Is It Important, and Who is Doing It Well?

One of the best ways to start a conversation about brand loyalty is to think about our purchasing commitments. A great place to start...
technology

Five Ways Technology is Making Cars Safer

In 2016, there were 34,439 fatal motor vehicle accidents in the United States. These accidents caused over 37,000 deaths. Both numbers are a grim...
auto sales

Four Takeaways from February’s Sluggish Auto Sale Projections

2015 and 2016 were record-setting years for the auto industry. Sales were at an all-time high, and it seemed as if the trend could...
teen drivers

What Features Are Parents of Teen Drivers Looking for Now

Adults are not the only consumers that car manufacturers and dealers have to think about. Many times, an adult is purchasing a car with...
car buyers

5 Trends in Dealership Facility Design

Digital shopping is all the rage in the automotive industry. Much attention has been drawn to the online buying habits of potential car buyers....
self-driving

California Self-Driving Report May Validate Consumer Concerns

Would you allow your car to take control of your commute? This is the question many car buyers are still wrestling with. While, companies...
AutoTrader

AutoTrader Announces New Features That Can Significantly Change The Car Buying Journey

When is the last time you ordered an item online? Was it straightforward? Were the pricing and specifications clear? Did you use Amazon, Walmart,...
interview

How to Interview a Job Candidate

Have you ever hired someone only to be disappointed with their performance? If so, you may have only yourself to blame. Good talent is...
Trump

Trump Pushes for 25% Tariffs On All Foreign Vehicles

In another push for fair trade, President Donald Trump is encouraging his team to “slap 25 percent tariffs on foreign cars” as a part...
record high

5 Ways Dealers Can Help Customers Wade Through Record High Vehicle Pricing

Many automotive analysts have projected a decrease in the number of cars sold this year. The primary reason given for this was the fear...
successful people

7 Choices Highly Successful People Make Daily

Some consider success the luck of the draw, subject to fate and the constellation they were born under. However, the truth is that success...
ridesharing

How Ridesharing Impacts the Automotive Landscape

In 2011, ridesharing appeared on the transportation radar. The service platform was quickly recognized as a disruptor, and it has experienced tremendous growth and...

Moments of Truth

Moments of truth define you as a salesperson. The way you handle certain things the customer throws at you has a direct effect on...

Doing More With Your Website Visitors

On this week's episode of Auto Marketing Now, Brian Pasch talks about using data sources to understand who is visiting your website and how...

Wasted Dollars in Your Service Lounge

People live at a faster pace nowadays. How time feels to someone is relative to what their priorities are at any moment. On this...

Follow-Up Calls

On this week's episode of the Tom Stuker Show, Tom goes over the 3-day follow-up call as well as pre/post-CSI scripts and pre/post-service scripts.