Tony’s company sells financial and insurance products to dealerships and agents. He began his retail automotive career in 1990 as a salesperson and went on to hold positions including business manager, fleet sales manager, sales manager and general manager. He also conducts various F&I and advanced F&I workshops and has presented to more than 20 industry groups and state, national and international dealer associations. Visit the website at www.sgifs.com.
Remember that the RISC is active as soon as the customer signs it, so be deliberate. BY TONY DUPAQUIER
As business managers, it is our responsibility to protect the dealership’s interests...
Improve automotive customer experience and pull in more millennial buyers, improve customer experience and increase product sales. BY TONY DUPAQUIER
I am seeing more dealers put heavier emphasis on improving the automotive...