TSLA345.820-4.43%
GM86.3300.52%
F13.900-0.05%
RIVN16.330-0.41%
CYD39.8200.45%
HMC31.410-0.39%
TM191.840-1.11%
CVNA73.940-1.83%
PAG217.240-2.52%
LAD370.150-1.74%
AN196.570-0.23%
GPI262.630-2.18%
ABG209.890-5.7%
SAH78.0401.03%
TSLA345.820-4.43%
GM86.3300.52%
F13.900-0.05%
RIVN16.330-0.41%
CYD39.8200.45%
HMC31.410-0.39%
TM191.840-1.11%
CVNA73.940-1.83%
PAG217.240-2.52%
LAD370.150-1.74%
AN196.570-0.23%
GPI262.630-2.18%
ABG209.890-5.7%
SAH78.0401.03%
TSLA345.820-4.43%
GM86.3300.52%
F13.900-0.05%
RIVN16.330-0.41%
CYD39.8200.45%
HMC31.410-0.39%
TM191.840-1.11%
CVNA73.940-1.83%
PAG217.240-2.52%
LAD370.150-1.74%
AN196.570-0.23%
GPI262.630-2.18%
ABG209.890-5.7%
SAH78.0401.03%


Articles

review

6 Simple Ways To Get Customers To Review Your Business Online

- May 26, 2017
When you own a business, you know that online customer reviews are very influential. From Yelp to Healthgrades, Angie’s List to Trustpilot, people are sharing their experiences on everything, and...
female customers

Tune in and Profit – Female Customers Communicate Differently Than Men

- May 25, 2017
It’s been said that the most important numbers in any business can’t be known. That is. you won’t know the number of customers who stop buying from your dealership without...
core beliefs

3 Core Beliefs Individuals On Winning Teams Have

- May 25, 2017
If an employee works on an assembly line connecting two pieces of plastic together without any knowledge of what those pieces will become, he’ll never be invested in the organization....
new hires

Get Your New Hires Productive on the Sales Floor Quickly

- May 24, 2017
The statistics have been consistent for the past several years. Salesperson turnover rate was 67 percent in 2016 overall with non-luxury brands experiencing a 72 percent churn rate. That number...
efficient

WardsAuto: Three Easy Steps for a More Efficient Dealership

- May 24, 2017
Selling cars is getting tough, and dealers increasingly are focusing on the fixed-ops part of the business – the parts and service side that keeps consumers coming back and spending...
leader

4 Simple Things Every Team Wants From Their Leader

- May 24, 2017
While it can be difficult to become a great leader and to achieve great things, practicing great leadership is actually quite easy. There is a tendency to overcomplicate or overthink...
customer experience

Six Ways to Create a Memorable Customer Experience

- May 23, 2017
Little details that customers notice, and that makes them feel good about not only making the purchase, but making the purchase from you, is a significant part of the overall...
appraisals

Dealers and Shoppers Remain Far Apart on Trade Appraisals – Black Book Survey

- May 23, 2017
Black Book, a division of Hearst Business Media unveiled April 27, 2017 results from its latest survey which took the pulse of how consumers and car shoppers view the importance...
Holman Automotive

With 38 franchises, How Holman Automotive Drives Growth

- May 23, 2017
Brian R. Bates is President and CEO of Holman Consumer Services. He started his career as a service writer intern at Holman Ford and completed an internship as an ASE-certified...
content marketing

Is Content Marketing For Your Dealership?

- May 22, 2017
Content marketing is a scary and new beast in the face of dealership managers who are used to good-old-fashioned marketing techniques like print and radio ads. While the classic ways...


CBT News
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