TSLA425.3004.70001%
GM75.520-1.56%
F13.650-0.25%
RIVN17.180-0.17%
CYD46.290-1.12%
HMC27.2600.15%
TM169.6601.24%
CVNA67.8902.07%
PAG177.080-1.87%
LAD290.300-0.19%
AN184.330-1.46%
GPI286.600-4.57%
ABG198.020-3.06%
SAH83.050-1.74%
TSLA425.3004.70001%
GM75.520-1.56%
F13.650-0.25%
RIVN17.180-0.17%
CYD46.290-1.12%
HMC27.2600.15%
TM169.6601.24%
CVNA67.8902.07%
PAG177.080-1.87%
LAD290.300-0.19%
AN184.330-1.46%
GPI286.600-4.57%
ABG198.020-3.06%
SAH83.050-1.74%
TSLA425.3004.70001%
GM75.520-1.56%
F13.650-0.25%
RIVN17.180-0.17%
CYD46.290-1.12%
HMC27.2600.15%
TM169.6601.24%
CVNA67.8902.07%
PAG177.080-1.87%
LAD290.300-0.19%
AN184.330-1.46%
GPI286.600-4.57%
ABG198.020-3.06%
SAH83.050-1.74%


Articles

Build Planned Retention Program and Drive Service Volumes

- November 15, 2016
Drive Customer Retention to Your Dealership By: Ryan Williams If you’re serious about growing customer retention and service sales, perhaps it’s time to put into play a strategy that many dealers point...
Articles

J.D. Power: product specialists improve customer satisfaction

- November 15, 2016
Auto dealers who spend more time explaining new technology features to buyers have more-satisfied customers, according to a new J.D. Power survey. The 2016 U.S. Sales Satisfaction Index Study released Thursday...
Sales & Marketing Management & Leadership

Why this dealer uses high schoolers to help explain technology features

- November 15, 2016
A relatively new job position at many car dealerships is gaining importance as vehicles become more technologically sophisticated, according to the J.D. Power 2016 U.S. Sales Satisfaction Index Study. Product specialists...
Daily Automotive News Sales & Marketing

Becoming a Great Leader

- November 14, 2016
Consensus is Great, But Where Does the Buck Stop? By: Alan Ram I am a believer that people want and need to be led, whether they admit to it or not. They...
Management & Leadership Auto News

Best Practices for a Compliant Service Department

- November 14, 2016
Let’s face it – service customers can be really hard to please sometimes. Despite the best efforts of dedicated dealership fixed-ops professionals, auto repair-related issues are traditionally among the most...
Sales & Marketing Auto News
CBT News Placeholder

How to exceed in Customer Satisfaction

- November 14, 2016
How to exceed in Customer Satisfaction I love studying customer experience because companies need so much help, even in the so-called best companies. It’s always interesting to see how these major brands...
Sales & Marketing Auto News

Best Practices for a Compliant Service Department

- November 14, 2016
Let’s face it – service customers can be really hard to please sometimes. Despite the best efforts of dedicated dealership fixed-ops professionals, auto repair-related issues are traditionally among the most...
Sales & Marketing Auto News

Becoming a Great Leader

- November 14, 2016
Consensus is Great, But Where Does the Buck Stop? By: Alan Ram I am a believer that people want and need to be led, whether they admit to it or not. They...
Management & Leadership Auto News

Is this brand doing it right when it comes to incentives?

- November 14, 2016
Source: Bloomberg
Sales & Marketing Auto News

Dealer: My service dept CSI scores were great, but it had one major flaw

- November 14, 2016
Articles


Latest Articles

Hybrid demand lifts Toyota, Hyundai, Subaru and Kia in June
Latest Articles 07/01/26

Hybrid demand lifts Toyota, Hyundai, Subaru and Kia in June
Latest Articles 07/01/26

US, Canada, Mexico hold USMCA talks, Kia posts record sales, Used car prices rise

Today marks deadline for USMCA review, with no extension in sight
Latest Articles 07/01/26

U.S., Canada and Mexico hold virtual meeting today on USMCA

Kia posts record June and first-half U.S. sales on hybrid demand
Latest Articles 07/01/26

Kia posts record June and first-half U.S. sales on hybrid demand

Used car prices continued to rise in June, Carfax reports
Latest Articles 07/01/26

Used car prices continued to rise in June, Carfax reports

Tesla updates FSD in older cars, full self-driving still absent
Latest Articles 07/01/26

Tesla updates FSD in older cars, full self-driving still absent

RevDojo CEO Kyle Disher reveals where dealers are losing sales opportunities
Latest Articles 07/01/26

RevDojo CEO Kyle Disher reveals where dealers are losing sales opportunities

Traits
Latest Articles 07/01/26

The 5 traits that determine whether a candidate is worth the investment

Ken Garff Automotive Group builds AI-ready foundation with Domo and Snowflake
Latest Articles 06/30/26

Ken Garff Automotive Group builds AI-ready foundation with Domo and Snowflake

AutoNation adds Audi, Mercedes-Benz and Porsche Stores in California
Latest Articles 06/30/26

AutoNation adds Audi, Mercedes-Benz and Porsche stores in California


CBT News
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.